FW issues with macOs Sierra

I got the error shown in my screenshot with version 7.1 of Freeway, but again, that only happened once. I then downloaded the 7.1.3 version and tested, but with the same results. So you may wish to make a short screencast showing us exactly how your open and import dialogs are behaving under Sierra.

Thanks,

James W.


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I’m on the beta trail again, so a screencast is probably out, but here is a grab of what the import box looks like

http://www.igmack.co.uk/fw.jpg


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Thank you for the screenshot, Iain. I see the problem now – overlapping content inside the dialog. For whatever reason, here on my late 2009 i7 iMac running Sierra, I am not seeing overlapping content like that, although I am seeing the 2-toned color mismatching. Curious why that would be, but we will need to hear from more Sierra users to get a general consensus on how widespread that particular problem is.

–James W.


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Here’s what my Import dialog looks like on Sierra: http://files.grovedesign.co/freeway-import/


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I find it very strange that all three of us are reporting different things with regard to that import dialog. As I said, I am using a late 2009 i7 iMac 27". What specific computers are you gentlemen using?

And for everyone else who tests Freeway on Sierra and reports back here, please post a screenshot and give us details about your Mac.

Thanks,

James Wages


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I’m running a late-2013 rMBP, 13". However, I doubt that hardware should make any difference in the import dialog — that should simply be a software issue. However, let me also add in that the same funky dialog issues that I’m having now, I also had in El Cap. So my problem isn’t new in Sierra.


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I’m on a late 2015 27" iMac, and I don’t/didn’t have the issue in El Cap.


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Iain, despite your being on an iMac and Caleb on a MacBook Pro, the commonality between you both is a RETINA display. On my late 2009 iMac, I have a normal resolution display. So it seems to be something inherent to Retina Macs, although to put that theory to the test we will need more data. So the rest of you lurkers reading this thread, please update to Sierra and run Freeway and try to import a graphic, then report back here on which Mac you have and if your display is Retina or not.

Even if we confirm it’s something specific to Retina Macs, that won’t help us. As Jeremy Hughes said, the best we could do is file a bug report with Apple. But I’m skeptical if that would lead them to be nice to us, users of an old Carbon app. Regardless, folks, please post your data here.

Thanks,

James W.


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On my 2013 iMac I have no problem importing graphics. Seem to work just fine.


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PJM, the question is not “can you import graphics,” but whether there is a problem within the graphic import dialog. Please review the screenshots in previous posts to see what I mean.

If you do not see any visual problems in the dialog when importing graphics then your Mac is like mine, and such will not come as a surprise since you too have a normal resolution display, not Retina.

Thanks,

James


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I found a solution / workaround for this issue:
Switch from list view (standard) to icon or thumbnail view in the import dialog!

Best regards,
Ace


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SpaceAce, did you accomplish that on a Retina Mac or a normal resolution display Mac?

–James Wages


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That looks similar to (but less bad than) what happened in early betas of El Capitan. This is what we logged in our internal database at the time:

Import options missing from dialog when importing images in El Capitan

Key: FW-23572
Project: Freeway
Issue Type: Bug
Environment: 10.11
Reporter: Joe Billings
Assignee: Jeremy Hughes

  1. New doc
  2. Draw a graphic item
  3. File>Import
  4. All the import options are missing from the dialog

This affects all GetFile dialogs (Import Graphic, Import Text, Get HTML, Browse to Link) but does not affect PutFile dialogs (Save As, Export). Logged as an Apple bug (rdar://22230729).

We reported the bug to Apple, and they fixed it during the beta period.

Jeremy

On 21 Sep 2016, at 20:08, Iain Mackenzie email@hidden wrote:

I’m on the beta trail again, so a screencast is probably out, but here is a grab of what the import box looks like

http://www.igmack.co.uk/fw.jpg


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Information for existing FreewayTalk / Groups.io users - Site Feedback - Softpress Talk


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On 22 Sep 2016, 10:15 am, JDW wrote:

SpaceAce, did you accomplish that on a Retina Mac or a normal resolution display Mac?

–James Wages

On my iMac 27" 5k (late 2015 model)


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On 22 Sep 2016, 9:54 am, SpaceAce wrote:

I found a solution / workaround for this issue:
Switch from list view (standard) to icon or thumbnail view in the import dialog!

Best regards,
Ace

I’m afraid that made no difference on my late 2015 27" 5k iMac.


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On 22 Sep 2016, 9:54 am, SpaceAce wrote:

I found a solution / workaround for this issue:
Switch from list view (standard) to icon or thumbnail view in the import dialog!

Best regards,
Ace

I’m afraid that made no difference on my late 2015 27” 5k iMac.


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On 22 Sep 2016, 10:21 am, Jeremy Hughes wrote:
This affects all GetFile dialogs (Import Graphic, Import Text, Get HTML, Browse to Link) but does not affect PutFile dialogs (Save As, Export). Logged as an Apple bug (rdar://22230729).

Thanks Jeremy, I didn’t have any of these issues in El Cap as I’ve said before so that is quite weird.

Also, for me, the export and save as dialogues are also affected in Sierra.


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Hi Iain,

On 22 Sep 2016, at 12:53, Iain Mackenzie email@hidden wrote:

On 22 Sep 2016, 10:21 am, Jeremy Hughes wrote:
This affects all GetFile dialogs (Import Graphic, Import Text, Get HTML, Browse to Link) but does not affect PutFile dialogs (Save As, Export). Logged as an Apple bug (rdar://22230729).

Thanks Jeremy, I didn’t have any of these issues in El Cap as I’ve said before so that is quite weird.

Also, for me, the export and save as dialogues are also affected in Sierra.

Just for clarity, that comment was about problems in El Capitan betas.

As for the fact that you didn’t see problems, maybe they fixed it before the first public beta was released?

Macintouch has a discussion of Sierra problems that affect a number of applications.

Jeremy


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On 22 Sep 2016, 12:04 pm, Jeremy Hughes wrote:

Hi Iain,
As for the fact that you didn’t see problems, maybe they fixed it before the first public beta was released?

Macintouch has a discussion of Sierra problems that affect a number of applications.

Jeremy

Jeremy, I am not on public betas, I have been an Apple developer for a number of years now. I have been on the full dev beta cycle for several versions of OS X (macOS) now.

Sierra is the first time (beta or release versions) that I have seen this issue in any version of OS X.

I have been running FW7 in an El Cap VM in Parallels for a few months now because of the issues I am experiencing.


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Hi Iain,

On 22 Sep 2016, at 13:11, Iain Mackenzie email@hidden wrote:

On 22 Sep 2016, 12:04 pm, Jeremy Hughes wrote:

As for the fact that you didn’t see problems, maybe they fixed it before the first public beta was released?

Jeremy, I am not on public betas, I have been an Apple developer for a number of years now. I have been on the full dev beta cycle for several versions of OS X (macOS) now.

Sierra is the first time (beta or release versions) that I have seen this issue in any version of OS X.

I don’t have any explanation in that case. We reproduced the El Capitan beta problems on at least three different machines.

Still, it seems that Freeway’s Sierra issues are also different for different users.

Out of interest, what Mac programs do you develop?

Jeremy


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