I have tried a few things from other threads and am at a loss.
I can get the PHP Feedback From Action to work fine with Godaddy by checking the box and using GoDaddy’s mail script. Unfortunately, the option “set up info” allows you to enter one email address for all forms to go to. I have multiple sites hosted under my hosting account so this is not a good option for me.
If you switch off “use GoDaddy mail script”, although I can get a success page when I test it, the email doesn’t reach the specified address.
I have contacted GoDaddy several times. They claim that if it is coded correctly, they will support it. Unfortunately I don’t know code, which is why I am using Freeway.
Does anyone know a way to get the PHP Feedback Form Action to play nice with GoDaddy without checking the box “Use GoDaddy mail script” and limiting yourself to one email address that all forms are sent to?
I know GoDaddy has its problems, and I guess my last effort will be to switch hosting services. I don’t want to do this. If I have to, I will. Does anyone have a hosting service that allows unlimited domains that they recommend?
Thank you in advance for your help. I am more grateful than you can imagine.
I just spent another long session on the phone with GoDaddy. They said they do support PHP 4 and 5. They asked if there were any additional requirements for the action PHP Feedback Form. I didn’t think there were, except access to SendMail is listed on the actions home page, which I wasn’t sure what that meant. They said if it is a problem on their end, they would address it, but they needed to know what it was and if I could get that info, they would solve it. They also said they support many custom scripted form mailers, and you do not need to use the two that come installed on the account (gdform.php and webmailerform.php). Any ideas why it doesn’t work?
Tim Plumb - who wrote the PHPFF action has spent many hours working on a fix for the peculiarities of GoDaddy’s hosting and as a result we now have the GoDaddy specific features in the action.
He really is the man to give you a specific answer to this question - apart from the one that you probably don’t want to hear ie change provider.
There have been many threads here discussing this particular problem - many of them quite recent. Have a search.
I assure you I have looked at all of them. This has been going on for days. The problem is that ideally there shouldn’t need to be a “fix” for GoDaddy. The fix limits one email recipient for any form on any domain in that hosting account.
GoDaddy claims that the action should be able to work (without the fix, but as is) with their server because they support PHP 4 and 5. I told them I would switch hosting if I can’t resolve this and I informed them of how many forums I have been on and they said if the error is on their side If I can inform them of the specific problem they will address it. That seems like a good opportunity if they stand behind their word.
ideally there shouldn’t need to be a “fix” for GoDaddy
I totally agree - and while I use GD almost exclusively for their registration and domain name management tools I will not host with them because of their peculiarities.
They are not the cheapest nor do they offer the same level of control that you will get elsewhere.
Who do you like to host with? I need an unlimited hosting plan with decent support that works well with Freeway. Several that I have called have actually been powered by GoDaddy and will have the same problems…I’d like to know who you recommend.
JAC,
If you use the GDForm.php script that is installed at GoDaddy (and the
“Use GoDaddy’s mail script” option in the action) then as far as I can
see you can only have a single recipient set up in your hosting
control panel. I’ve searched GoDaddy’s knowledge base for an answer
for users like yourself with multiple domains on the same account but
can’t find an answer.
I suggest, as I have done before, that you contact GoDaddy’s support
and as then how you are supposed to define the recipient in your
GDForm.php enabled feedback form. I suspect you will need to pass the
script a recipient in a hidden field but now I’m just guessing. Once I
know I can advise you how to do this.
As for hosting providers FatCow (http://www.softpress.com/tny/1rk)
works with the action and seems to offer quite a lot for the money.
Regards,
Tim.
On 2 May 2010, at 22:53, DeltaDave wrote:
He really is the man to give you a specific answer to this question
apart from the one that you probably don’t want to hear ie change
provider.