Have Host Down Again

Which account and what email address please? Off list please.

I have a number of sites on HH and one, my brother’s has a strange email
problem, it appears when he sends email strange attachments are added.
He’s on Mac and I don’t see these attachments!
I wondered to if it could be server-based in some way?

Now I have tested this both from his Mac and from the webmail interface,
to both Macs and PCs and don’t see anything unusual. But there are
number of friends in his village who are getting some pretty nasty stuff.

My only immediate thought, they are all on PCs I just wonder of they’ve
been hacked somehow. I have asked him to investigate further, getting
him to ask if these people are seeing if other correspondents are
attracting nasty stuff too. Also the question, what
anti-virus/spam/spyware they have installed and whether it’s up-to-date.

I am waiting for a response, but he’s away for a few weeks. So I will
have to wait …

Any further thoughts??

Cheers Peter

Have-Host mailto:email@hidden
8 May 2013 16:34
UPDATE:
One of my Resellers’ Accounts was hacked and the techs have shut down
the email address that was affected as it was being used to send out
SPAM - so much in fact, that it incapacitated the server. The techs at
the data center will continue to monitor the situation. I thank you
all for your understanding and patience.

Cheers!
James

On May 8, 2013, at 9:50 AM, Joe Muscara email@hidden wrote:

Thanks for the updates, James. Working again now, I hope it stays this
time. :slight_smile:


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Joe Muscara mailto:email@hidden
8 May 2013 14:50
Thanks for the updates, James. Working again now, I hope it stays this
time. :slight_smile:


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Best wishes Peter

Peter Tucker . Oxford, UK . email@hidden


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James - what about moving to a secure server (https). ? I got hacked last year.


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I don’t think this means what you think it does.

Sure, you should only ever connect to your server to upload or control anything over an SSH connection. If you connect to the control panel – and exchange passwords – in a normal port 80 http connection, then you are asking for it. If you use FTP rather than SCP or SFTP to send your files, then likewise, you are doomed. Anyone with access to the local network (another user’s account on the same server that has already been compromised) can read your traffic.

You should already be doing this, and it has nothing at all to do with setting up HTTPS for your site.

Serving your site under HTTPS would only protect the data you send to and from your site from a browser, say with a Web form that your visitors fill out. That content would be protected in transit.

Walter

On May 8, 2013, at 12:13 PM, Kryten wrote:

James - what about moving to a secure server (https). ? I got hacked last year.


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Thanks Walt. Not unexpectedly, I didn’t know any of this, so when choosing in Transmit (3.6.7) to connect using SFTP (port22), FTP with TLS/SSL (port 21) or FTP with Implicit SSL (port 990), there are connection problems. The ports are selected by Transmit - SFTP tries to connect but does not reach public_html, but doesn’t return an error, the other 2 connect to public_html but don’t show the contents, after 10 minutes. Or is it just that it takes longer to connect?


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It’s a server config issue. You’ll have to ask HaveHost for the exact credentials and port number for their setup.

Walter

On May 8, 2013, at 1:19 PM, “Kryten” email@hidden wrote:

Thanks Walt. Not unexpectedly, I didn’t know any of this, so when choosing in Transmit (3.6.7) to connect using SFTP (port22), FTP with TLS/SSL (port 21) or FTP with Implicit SSL (port 990), there are connection problems. The ports are selected by Transmit - SFTP tries to connect but does not reach public_html, but doesn’t return an error, the other 2 connect to public_html but don’t show the contents, after 10 minutes. Or is it just that it takes longer to connect?


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Thanks Walt, very helpful.


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