Help - can't save my work?

I’m getting this error -

Could not save “my site.freeway” because of end of file. (-39:114:9935)

“Save As” didn’t do it either. :-/
I won’t be able to revisit this until late today but any thoughts would be helpful. Of course I do save numbered versions as I go but not sure what my last save point was.


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Is there any chance that your drive is simply out of space? Do you have anything you can jettison in the way of ballast (ripped DVDs are a good choice, assuming you still have the disc).

Walter

On Sep 1, 2014, at 9:03 AM, Karen E wrote:

I’m getting this error -

Could not save “my site.freeway” because of end of file. (-39:114:9935)

“Save As” didn’t do it either. :-/
I won’t be able to revisit this until late today but any thoughts would be helpful. Of course I do save numbered versions as I go but not sure what my last save point was.


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Thanks Walter - I wish it was something as simple as no space, however I have over 1TB of available space on the internal HDD.

I did a whole clean install on my entire system not too long ago as well, so there shouldn’t be any issues there either.

This happened in Pro v7.0 FWIW.


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Sounds to me like the drive you are trying to save to has some sort of error, or the program can not write to the drive. . Is it possible to drive and save to external drive to see if you could save there?


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the same here,!


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What version of FW are you using?


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FW7 , I had to close the app and lose all the work before save


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Have you tried saving on another drive( external or flash, or dropbox)


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I just tried multiple external drives (flash, portable, desktop) - all the same error.


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Hmm, seems like a freeway error, i would send them an email and see what they say


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I devised a (sort of) work around.

I created a new blank site/folder/document - and copy/pasted everything over into the the new one. Save worked fine.

Now I can feel OK about closing the original one without losing whatever work in progress couldn’t/hadn’t been saved. It doesn’t address whatever happened, but good enough for now.


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UGH - it hit me again today. After not being able to save changes to the original file, then copy pasting everything into a new file to save my work, I returned to it after a shut down and restart - copy/pasting the changes from the new file and dropping them back into the original file (which originally wouldn’t save at all). I updated some Exhibeo references since but that’s it.

At that point, trying to save a new version failed again. Same story, regardless of various creative attempts to save it, none worked. The site uploads fine FWIW - http://www.karenengelphotography.com

I’m just hoping at this point it’s not anything other than a corrupted .freeway file or a bug. I might just try reinstalling Freeway if it persists through another .freeway file.

Looks like my next step is to abandon the original file entirely and work from the copy/pasted version only from now on and hope it behaves. :-/
BTW - Copy/paste didn’t bring everything over - like upload settings, broken CSS menus etc. which is the reason I went back to the original file in the first place.

Error message image here - and yes, I tried simplifying the file name too -
http://photography.karenengel.com/img/s6/v145/p597030142-3.jpg
I like to save big and small steps as versions and in this case it paid off!


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This keeps coming back and back - “could not save because of end of file” - again today.


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Have you sent your file to support(a)softpress.com

David


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Thanks David, I reported this originally and just have again - I’ll send them the file or even entire site folder, at their request.

I just thought I should keep the topic going in case more people encounter this as well, and wanted to add their experiences.


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I’ll send them the file

Look at this page of Caleb’s for instructions on how to send your file - http://backdraft.onrampwebdesign.com/docs/sending-website.html

But send the link to Softpress and not Caleb

D


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“Have you sent your file to support @softpress.com

Maybe I need to write to this email address directly. I used the Softpress support area web form regarding this issue and wrote 3 times since this thread began, and never received a response. :-/


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Maybe I need to write to this email address directly.

By all means send them an email and include the download link to your file.

Follow the instructions on Caleb’s page.

D


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Just an update to this thread with the response from Softpress (which incidentally took 1 week on the 2nd attempt - they must be getting inundated over there!)

No replies necessary, just in case someone else searches the list for help with this issue… (unsolved for me but I’ve moved on for now) I did not have issues with missing resources FWIW.

First thing to do is to go to Edit>Resources and then look through the list of resources to see if any have a “Status” of “Missing”. If you find any, select each resource one at a time, click Edit, click Locate and then relink to the original resource file.

Relink to all the missing resources you can find and then click on the Update All button and click OK when Freeway asks if you wish to “detach” any missing resources.

Now I recommend that you make an “archive” of your site project, as this will give you a fresh, clean Site Folder into which you can now publish all your site files. To do this, open your Freeway file and go to File>Save Archive, choose a name and a location for where to save the archive folder then save it to your hard disk. Close the current Freeway file and work on the Freeway file in the archive folder from now on.

Creating an archive will give you an archive folder which contains the Freeway file, a fresh clean Site Folder (which will be empty until you first publish your site) and a folder called “Media” which contains all the resources used in your site project - so backing up the archive folder is the best way to save regular backups of your work.

The only things which are not saved when you save an archive are galleries/slideshows made in Showcase and Exhibeo. Showcase has its own Save Archive function, and we recommend you make an archive of each of your galleries/slideshows and then save them (along with the original .spg and .fwgallery files) in a separate folder within the archive folder. For Exhibeo we recommend you save the .exhibeo and .xbExport files along with copies of all the images you imported into Exhibeo galleries so they will also be contained within the archive folder.

See if fixing your missing resources and making an archive folder to work with fixes your problem (as it often does). If not, please get back in touch - and let us know if you have any EPS files that you have imported into your Freeway file).

Best regards


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Hi All,

I have a slight problem with freeway and my showcase galleries. I have changed my drive that I keep my website folders on and my sowcase galleries will not link back to the images. The showcase files are not recognising the new directory. It is still looking for the old drive.
The route directory has changed but the sub directories are still exactly the same.
How can I automatically re-link the showcase files within the new directory? - I don’t want to have to do each gallery seperately, there are loads of them…
Any thoughts, cheers,
Neil


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