I purchased and installed 3.01 a couple of weeks ago and it worked fine under Leopard. Created 12 stick drawings - no color or anything fancy.
Upgraded to 10.6.2 and 50% of the files crash Intaglio before it displays the files. Some of these files are very very simple.
Tried opening under Rosetta - same thing.
Any ideas. I can’t go back to Leopard at this point!
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Hi William,
Don’t worry, there’s hope. I have been running Intaglio 3.01 in SL just fine. I have had problems with other apps after I upgraded from Leopard and a simple re-install did the trick.
Trash the Intaglio application and the file: “com.PurgatoryDesign.Intaglio.plist” in your Library/Preferences folder.
Then download Intaglio from the Purgatory site and reinstall.
(make sure you have the serial number handy)
It might be a corrupt file somewhere that’s causing the issue.
I hope this helps. Good luck.
JGA
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Thanks for the suggestion. Complete reinstall under 10.6.2 made no difference. Intaglio 3.01 starts ok but crashes when attempting to open some files created under 10.5.
On Dec 11, 2009, at 11:52 PM, JGA wrote:
Hi William,
Don’t worry, there’s hope. I have been running Intaglio 3.01 in SL just fine. I have had problems with other apps after I upgraded from Leopard and a simple re-install did the trick.
Trash the Intaglio application and the file: “com.PurgatoryDesign.Intaglio.plist” in your Library/Preferences folder.
Then download Intaglio from the Purgatory site and reinstall.
(make sure you have the serial number handy)
It might be a corrupt file somewhere that’s causing the issue.I hope this helps. Good luck.
JGA
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I’m not an Intaglio user, but I have a couple of suggestions for you to try.
If you Create a new file with Intaglio, save it, quit Intaglio, and then try to open the new file, what happens?
Can you try opening the files as a different user? This may be tricky due to permissions issues though.
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William,
There must be something else wrong. I just purchased a 27" iMac with
Snow Leapard pre-installed and moved all my applications from my old
500MHz dual processor G4 running Tiger. Intaglio works beautifully
and is a joy to use with all the screen real estate provided by the
iMac.
Jack
I purchased and installed 3.01 a couple of weeks ago and it worked
fine under Leopard. Created 12 stick drawings - no color or
anything fancy.Upgraded to 10.6.2 and 50% of the files crash Intaglio before it
displays the files. Some of these files are very very simple.
Tried opening under Rosetta - same thing.Any ideas. I can’t go back to Leopard at this point!
Intaglio mailing list
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Update your subscriptions at:
http://freewaytalk.net/person/options
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Thanks for the your suggestions but none of them worked.
Since 6 files worked in 10.6.2 and 6 files crashed Intaglio, I came to the conclusion that the 6 bad files had a data problem. So I started with the simplest file - 3 text lines, 6 lines with length, and 4 lines with no arrows or length. I cut objects in pairs and discovered that one horizontal wide line with no arrows or length was the problem.
Moving this “bad” line or grouping it did not solve the problem.
I found in the 5 other files that if I deleted the longest
horizontal wide line, the file would work under 10.6.2
Creating the same line in 10.6.2 works. Strange problem but an easy work around.
If the Purgatory Design folks want a copy of a contaminated file I can email it to you.
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William, have you tried a permissions repair?
I’m afraid, like the others, I’ve got no issues with 10.6.2 either. With the file, it’s best to email this direct to Nick, because he rarely seems to vacate this list.
Tom
On 16 Dec 2009, at 22:19, William Griffin wrote:
Thanks for the your suggestions but none of them worked.
Since 6 files worked in 10.6.2 and 6 files crashed Intaglio, I came to the conclusion that the 6 bad files had a data problem. So I started with the simplest file - 3 text lines, 6 lines with length, and 4 lines with no arrows or length. I cut objects in pairs and discovered that one horizontal wide line with no arrows or length was the problem.
Moving this “bad” line or grouping it did not solve the problem.
I found in the 5 other files that if I deleted the longest
horizontal wide line, the file would work under 10.6.2Creating the same line in 10.6.2 works. Strange problem but an easy work around.
If the Purgatory Design folks want a copy of a contaminated file I can email it to you.
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