Difficult to say, in fact impossible to say what versions the visitors are using. How would I redesign it? Do you have a link to follow from FW Knowledge base?
Trouble is that mostly likely it’s older versions of IE. I could say more about their lack of of knowledge of their own PC, but restrain!
On 25/04/2012, at 9:42 AM, Walter Lee Davis wrote:
Please read through my answer earlier today. This is not something that Softpress or anyone can fix for you. There are combinations of content, plugin, OS, and browser that exhibit this problem. The correct solution is for your IE users to download Firefox or Chrome, but that’s not a truly reasonable answer. If you really need to cater to these IE users (if they are a significant percentage of your total visitors) then the right way to fix this is to redesign so the plugin content is further from the menu.
Walter
On Apr 24, 2012, at 6:35 PM, Elizabeth Christie email@hidden wrote:
Thanks, hope they get back to me soon - I’m getting complaints about it!
On 25/04/2012, at 8:56 AM, DeltaDave wrote:
All I can say is to be patient.
Busy people at Softpress towers!
D
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