I’ve moved to a new install on my Mac and have simply copied FW7 and library folders across. The number that I believe to be my serial number is being declared as invalid in the registration box.
I have a copy of my original purchase receipt from FastSpring which has the purchase number on it, which I believed to be my serial … am I mistaken?
Alternatively, does anyone know what library files/folders are required to be moved across in order for FW to operate as before?
Many thanks …
(Can’t help thinking that this forum should be morphing into something new and more general. So many good people on here).
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If you registered your serial number with Softpress, then any e-mail you send to support(a)softpress.com will have your serial numbers in the footer of that auto-reply you get from their server telling you they have gone out of business.
Walter
On Nov 10, 2016, at 9:07 AM, grantsymon email@hidden wrote:
I’ve moved to a new install on my Mac and have simply copied FW7 and library folders across. The number that I believe to be my serial number is being declared as invalid in the registration box.
I have a copy of my original purchase receipt from FastSpring which has the purchase number on it, which I believed to be my serial … am I mistaken?
Alternatively, does anyone know what library files/folders are required to be moved across in order for FW to operate as before?
Many thanks …
(Can’t help thinking that this forum should be morphing into something new and more general. So many good people on here).
Very strange. Going through my Time Machine backup, I don’t appear to have received a sales receipt. I’m not sure how I got/entered the activation code, but in the 3 or 4 support exchanges with Softpress support, I had been entering my order number, thinking it was my serial and which they didn’t seem to mind about.
I did make a copy of a receipt, sadly it was my FW6 receipt instead of FW7. Sigh. Worse, I don’t think I registered, because I have no email confirming that either and anyway, the support address no longer works.
So, assuming there is no way to get my activation code via my order number …
I’m now down to trying to move my existing copy across from the old install. Can anyone tell me what Library folders/files I need to move? I don’t want to move via Migration Assistant, as that moves everything, which is exactly what I want to avoid.
However, I’m curious if I can move it via Time Machine … but this is a can of worms. It means associating the old Time Machine with the new install, which means it is going to do its auto-backup and I’m concerned that it will start to remove stuff and then be unusable with the old install (on a separate HD).
Does anyone know if Restoring an application via Time Machine, will restore the entire thing and all associated files? I’ve read that if it is a ‘Drag and Drop’ install, then it will include all files … I can’t remember what sort of install FW7 was/is. Can anyone tell me if it is Drag and Drop, or via the Installer?
Bugger.
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Hmmm… Possibly the autoresponder might have stopped working for what ever reason if left unattended. It worked for me back in August. I just tested again with nothing back, yet.
I’m afraid we’re all witnessing a slow death.
–
David Owen
On 11 Nov 2016, at 15:59, grantsymon email@hidden wrote:
First thing I tried David.
I sent emails from both my addresses that I’ve used with Softpress and sadly I have received a reply from neither.
So it looks like that service is gone. (Maybe someone could check?)
