Hi to all,I have tried to upload a trial site to web host but get the error message cannot connect because ftp server is not responding. I have contacted techies at the host but they say all is fine,Upload box ask for Server-is this the webhost address or ftp.name of website ??Directory what goes here I have tried with the details given.And finally does anyone know that when you sign up to a webhost do they set up everything so that you just upload, the webhost has given varying and confusing info.
Hope someone can help I am not very technical.
In the Upload box the Server is normally the ftp.name of your website.
The Directory is the place where your files will be held on the server
and your web host should tell you this - it’s usually something like
‘htdocs’ or ‘public’.
Towards the bottom left of the upload box is a tick box for Passive
FTP Mode (PASV) - try toggling this on and off if you still have
trouble.
The web host should have set up everything so that you can just up
load you site from FW via FTP. However if you have transferred an
existing domain name name or have registered it with a different
company, check the the original registrar’s nameservers have been re-
directed correctly. Your web host or registrar can check this for you
and it should only apply if your domain is not registered with the
same hosting company.
Hope that helps. Colin.
On 9 Jan 2009, at 09:49, saul13 wrote:
Hi to all,I have tried to upload a trial site to web host but get
the error message cannot connect because ftp server is not
responding. I have contacted techies at the host but they say all is
fine,Upload box ask for Server-is this the webhost address or
ftp.name of website ??Directory what goes here I have tried with the
details given.And finally does anyone know that when you sign up to
a webhost do they set up everything so that you just upload, the
webhost has given varying and confusing info.