We are considering moving all our companies sites to MacHighway. We have a wide range of sites, some that have large amounts of image content, others with video content and still others that rely on database driven scripts. Before we make a move of this kind we would like to reach out to our friends here at Freeway talk and see what you think of MacHeighway as a hosting provider.
Has anyone experienced any performance issues?
What has been your experience with customer support?
I’ve used them for a few years with only 1 major problem recently: my
server had a hardware failure and was down for a day. Other than that no
problems. Support has always been fast and helpful. That said I’m
considering moving to Modwest because the CMS I use has specific
requirements that might possibly run better on Modwest but it has
nothing to do with the quality of service of MacHighway. In fact I have
a client who took my suggestion to move to MacHighway. They’re good.
We are considering moving all our companies sites to MacHighway. We
have a wide range of sites, some that have large amounts of image
content, others with video content and still others that rely on
database driven scripts. Before we make a move of this kind we would
like to reach out to our friends here at Freeway talk and see what you
think of MacHeighway as a hosting provider.
Has anyone experienced any performance issues?
What has been your experience with customer support?
I have, and used them for quite a time back. My expertise isn’t great but I felt that I wanted more potential and it wasn’t there, so I am trying BlueHost.com with one of my sites.
I suggest checking the user assessable items in the cpanel.
One of the problems I had was the freeway feedback form sending messages to the server that would cause some kind of mayhem. After a few rounds, the CSR’s solution was to stick with the cgi bin feedback until I understood more about it. I have no complaint with them, and have used MacHighway since it was itsamac. Yeah Windpower!
Frank H.
On Jul 24, 2012, at 4:32 PM, TeamSDA wrote:
Hi All,
We are considering moving all our companies sites to MacHighway. We have a wide range of sites, some that have large amounts of image content, others with video content and still others that rely on database driven scripts. Before we make a move of this kind we would like to reach out to our friends here at Freeway talk and see what you think of MacHeighway as a hosting provider.
Has anyone experienced any performance issues?
What has been your experience with customer support?
my site’s hosted on machighway, and it works great. it’s my first site ever, and i am a total web’y moron (although i sew a very nice mosquito headnet).
their c-panel instructions are clear, detailed, and can be followed to the exact letter.
the FW upload’r works perfectly with them.
i had a couple of tech questions and they were answered in my next morning’s email.
i did have a one click email forwarding thing that i built. it was unbuffered and insecure in all ways. thusly it got hacked, so i removed the feature, and things have been prefect ever since.
service seems spunky enough here in california.
i am tickled pink with machighway.
Hi Dave,
If I had the money I would pay you not to sign up with GoDaddy. That’s not to say that they are bad, inept, or anything other than professional but I’ve found in dealing with PHP Feedback Form Action issues that they like to make their users jump through hoops to get things done. Their Linux servers appear to be set up to process PHP to mail requests, for example, on a half-hourly process. This doesn’t sound too bad until you want to test a script and have to wait 30 minutes to see if the thing works. That and missing scripts that should be installed by default as well as the constant upsell on their control panel makes me think there are better hosts out there.
Just my 2c. Loads of users love them.
Regards,
Tim.
On 25 Jul 2012, at 21:56, TeamSDA wrote:
Anyone have any experience with GoDaddy and how it works with the the sites that Freeway outputs?
The main reason for looking at them was there multiple server approach as it is suppose to protect from outages. About a week ago our hosting provider (HostMySIte.com) had a server that went into some sort of maintenance cycle and shut down several of our sites for over 12 hours. Looking for a way, without breaking the bank, to protect from this type happening again.
I hate the fact that clients that already have them as a host and want to stay with them till end of contract. I have to walk them through in making me account admin to do anything with the site in the back door… How inconvenient for all.
I love the fact that with others just give me the log in info and we are set for me to work on it.
Julie
On Jul 25, 2012, at 5:16 PM, Tim Plumb email@hidden wrote:
Hi Dave,
If I had the money I would pay you not to sign up with GoDaddy. That’s not to say that they are bad, inept, or anything other than professional but I’ve found in dealing with PHP Feedback Form Action issues that they like to make their users jump through hoops to get things done. Their Linux servers appear to be set up to process PHP to mail requests, for example, on a half-hourly process. This doesn’t sound too bad until you want to test a script and have to wait 30 minutes to see if the thing works. That and missing scripts that should be installed by default as well as the constant upsell on their control panel makes me think there are better hosts out there.
Just my 2c. Loads of users love them.
Regards,
Tim.
On 25 Jul 2012, at 21:56, TeamSDA wrote:
Anyone have any experience with GoDaddy and how it works with the the sites that Freeway outputs?
Go-Daddy - while I use them for Domain Registration/Management I would not consider them for hosting for any of my own or client’s sites for all of Tim’s reasons and more.
I filter their endless stream of self promotional email but wouldn’t subject a client to that barrage!
Can’t comment on MacHighway but I use the UK-based Clook which is
first class. They also have a US operation: http://www.clook.us
Roger
On 25 July 2012 00:32, TeamSDA email@hidden wrote:
Hi All,
We are considering moving all our companies sites to MacHighway. We have a wide range of sites, some that have large amounts of image content, others with video content and still others that rely on database driven scripts. Before we make a move of this kind we would like to reach out to our friends here at Freeway talk and see what you think of MacHeighway as a hosting provider.
Has anyone experienced any performance issues?
What has been your experience with customer support?
My local Mac User Group has been using MacHighway for a few years and they are very happy with them. I’ve considered them at times but am sticking where I am for now, mostly because I don’t want to move all those sites!
I do not recommend GoDaddy for anything. Yes, they are cheap, but they are trashy. Or as the late Steve Jobs said about M$, “they have no taste.” I find their site complicated to use. I have a few clients on them, and I can’t stand it because it seems like every time I go to do something, it’s someplace different. Also, whenever you want to do something simple, like renew something, they throw up a page trying to get you to buy all this other stuff. I bet they sell a lot of things to people who don’t realize that they don’t need it.
For domain name registration, I recommend NameCheap. I’ve found them to be very simple and direct and not have had any problems. They also offer hosting, but I have not used it.
What prompted this post was hosting reliability concerns with our existing provider. We have been with them for years and they are quite professional but it seems that they have been having some outages here and there and a few weeks ago we experienced a major failure on one of there servers that caused sites to go down for 12 hours.
The reason for bringing GoDaddy into the discussion was their boast of their new service (4th hosting cross multiple servers approach). I have to agree with your comment Joe, they do conduct themselves in a “Trashy” way. Our only experience has been to move clients away from them and onto our hosting provider.
What we are looking for is a way to have some kind of redundancy so if a hosting providers server goes down the domain would detect this and switch to another server. Also need a way to do this without breaking the bank.
Value your input, Dave
P.S. We only use our hosting provider for hosting and MySQL databases, thats it. Even though they offer loads of other services for free, we recommend all our clients to a great company by the name of Hover who specializes in DOmain Name Registration and Email. This allows our clients to handle there legal domain name and manage their email in a super clean environment while we maintain their sites keeping them running and making design updates when the need arises.
It depends a lot on how facile you are with the technical details, and what you consider to be “breaking the bank”, but the practical answer to this is to host with a carrier-grade provider, like Joyent, and take advantage of their services to manage any failure. My largest client hosts on 5 physically- and logically-separate servers there, and take advantage of their load-balancing features to spread the tasks around.
This is not trivial to configure or inexpensive on an ongoing basis, but for the mission of the company (and to frustrate the Chinese hackers who frequently try to disable their site) it is an acceptable balance of cost to benefit.
Only you can say whether spending north of $10,000 per year on hosting is a good deal (and that’s for Liberty Fund’s setup, your mileage will certainly vary) but I would begin with using a host like Joyent, and a service like a VPS, as a baseline to providing mission-critical services with “five nines” reliability.
Walter
On Jul 27, 2012, at 10:23 AM, TeamSDA wrote:
What we are looking for is a way to have some kind of redundancy so if a hosting providers server goes down the domain would detect this and switch to another server. Also need a way to do this without breaking the bank.
Hi Walter, I don’t think in my entire life has anyone even so much as suggested that I would even give thought to considering technical issue superficial, quite to the contrary. Your point is extremely valid though.
I run a small company and it takes a lot of out of the box thinking to come up with solutions that are truly professional on both a surface level as well as a granular technical level.
Your recommendation is appreciated and understood and definitely a direction to grow into. As for today I am seeking advise as to the next step to bring greater reliability to what we do on the web.