Password protect problem

Hi All, not sure if this is in the right place because I can’t work out if the problem is with freeway or the server. I have also submitted a ticket to my host but I wonder if anyone has ever experienced a similar problem:

I have a problem with the password protect facility in cPanel.

I have sucessfully protected the ‘client-area’ folder on http://www.forceoneltd.co.uk and everything is working as it should, however…

When you try to access any of the following pages, the login box appears even though the ‘images’ folder is unprotected. This does not stop the user accessing the pages and if you click ‘cancel’ you can get rid of it but it is very frustrating that the login pop-up appears at all when it is not supposed to. The affected URLs are

http://www.forceoneltd.co.uk/images/gallery1-various.html
http://www.forceoneltd.co.uk/images/gallery2-rail.html
http://www.forceoneltd.co.uk/images/gallery3-airport.html
http://www.forceoneltd.co.uk/images/gallery4-sub-station.html
http://www.forceoneltd.co.uk/images/gallery5-deepexc.html

I have tested while disabling the .htaccess file in case it was in there but it still happens.

Any ideas

http://www.forceoneltd.co.uk/images/gallery1-various.html


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What is the protected folder called?

I suspect the issue is that there is a Resource on these pages that is being referenced within your protected folder - hence the login request. FW does its best to reuse images and this is probably what is happening.

I have found in the past that the best way to deal with folder protection is to create a separate FW doc for the contents of the Protected folder however if we can track down which Resource(s) is/are causing this you can probably sort it out.

One way i think is to use the With Html Files from the Resources picker in File>Document Setup under the Output Tab

David


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This is the culprit

http://www.forceoneltd.co.uk/client-area/rail-industry/Resources/main-menu-bg.png

D


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Its in the gallery1-various.css file

#one1 { width:80%; z-index:0; padding:14px; margin:auto; background-color:#005f91; background-image:url(…/…/client-area/rail-industry/Resources/main-menu-bg.png); background-repeat:repeat-x }

D


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Dave, I battled with this all afternoon yesterday and I even thought that an image within the galleries might be causing it but I didn’t check the other page resources! I have also checked the css files for the other affected pages and it’s in there too!

Many many thanks

I will create a duplicate image with a different name so this should do the trick?

Thanks again

Mark


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I’ve come across this before with site resources from unprotected pages making their way into the protected area and therefore requesting a password to be entered. The best solution I found was to use two freeway files - one for the unprotected area and another for the protected area. That way there was no chance of files going into the wrong place.

All the best

Gordon
http://www.gordonlow.net/


On 11 Oct 2015, at 10:19am, MarkSmith email@hidden wrote:

Dave, I battled with this all afternoon yesterday and I even thought that an image within the galleries might be causing it but I didn’t check the other page resources! I have also checked the css files for the other affected pages and it’s in there too!

Many many thanks

I will create a duplicate image with a different name so this should do the trick?

Thanks again

Mark


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