php feedback form

GOod Evening,

I am have trouble with 3 PHP feedback forms.

all on the site:

http://www.energychex.com

partnership, contact, energy bid.
WHen I fill out the form - submit - I get the error page and no email.

I had it working when it first went up but now nadda.

I did the following to the contact page:

I moved the PHP feedback form from the page to the outlining box around the 2 tables.

This is becasue that was the problem on my site and the change worked.

PLease help.

Thank you

Julie


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On Sep 21, 2010, at 8:13 PM, Julie Maxwell Allen wrote:

GOod Evening,

I am have trouble with 3 PHP feedback forms.

all on the site:

http://www.energychex.com

partnership, contact, energy bid.
WHen I fill out the form - submit - I get the error page and no email.

I had it working when it first went up but now nadda.

I did the following to the contact page:

I moved the PHP feedback form from the page to the outlining box around the 2 tables.

This is becasue that was the problem on my site and the change worked.

PLease help.

Thank you

Julie


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Start by looking at the name fields - 2 are called Name and one is Name and then a space. Should be ‘name’ - no quotes

If that doesn’t do it then set up a different error page for each error so that you have different error pages for Not in Domain, Server Failure and Invalid email address

Then on those pages put BIG text saying what error it relates to and try it then report back with what you find.

D


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The error is server failure.

I am unsure what to do with that one.

J
On Sep 21, 2010, at 8:34 PM, DeltaDave wrote:

Start by looking at the name fields - 2 are called Name and one is Name and then a space. Should be ‘name’ - no quotes

If that doesn’t do it then set up a different error page for each error so that you have different error pages for Not in Domain, Server Failure and Invalid email address

Then on those pages put BIG text saying what error it relates to and try it then report back with what you find.

D


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PS this is on bluehost not have host.

On Sep 21, 2010, at 9:25 PM, Julie Maxwell Allen wrote:

The error is server failure.

I am unsure what to do with that one.

J
On Sep 21, 2010, at 8:34 PM, DeltaDave wrote:

Start by looking at the name fields - 2 are called Name and one is Name and then a space. Should be ‘name’ - no quotes

If that doesn’t do it then set up a different error page for each error so that you have different error pages for Not in Domain, Server Failure and Invalid email address

Then on those pages put BIG text saying what error it relates to and try it then report back with what you find.

D


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You will need to contact Blue Host and explain the problem to them

D


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Did you try applying the action only to the table versus using the ‘Page’ version of it?

Looks like your form tag wraps the whole page when it should only wrap the table.

Looks like you changed the field names correctly, so it may be a hosting issue.


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If you look at the contact us page, I applied it to the HTML box the holds the 2 tables. And it still does not work.
Since it is 2 tables I figured that was the best alt to the page or just one table
Was that an ok substitute forone of the tables itself?
J

Sent from my iPhone

On Sep 22, 2010, at 5:18, Dan J email@hidden wrote:

Did you try applying the action only to the table versus using the ‘Page’ version of it?

Looks like your form tag wraps the whole page when it should only wrap the table.

Looks like you changed the field names correctly, so it may be a hosting issue.


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Hi Julie,
The first thing to check is that you are using the latest version of
the action (currently version 2.3.4) and if not install a fresh copy
of the action from the web site;
http://www.freewayactions.com/product.php?id=019

If this still doesn’t help then you’ll need to ask your host for an
example of sending mail using PHP on their servers. In reviewing this
code you may notice references to features in the action (such as
setting the smtp setting). If all of this fails to get you anywhere
either post the code example here, online or send it directly to me (http://www.freewayactions.com/product.php?id=con
) and I’ll see if the action will accommodate your needs.
Regards,
Tim.

On 22 Sep 2010, at 02:51, Julie Maxwell Allen wrote:

The error is server failure.

I am unsure what to do with that one.

FreewayActions.com - Freeware and commercial actions for Freeway
Express & Pro.

Protect your mailto links from being harvested by spambots with Anti
Spam.
Only available at FreewayActions.com

http://www.freewayactions.com


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Thank you Tim. I will do that and get back to you.

Julie

Sent from my iPhone

On Sep 22, 2010, at 7:33, Tim Plumb email@hidden wrote:

Hi Julie,
The first thing to check is that you are using the latest version of the action (currently version 2.3.4) and if not install a fresh copy of the action from the web site;
http://www.freewayactions.com/product.php?id=019

If this still doesn’t help then you’ll need to ask your host for an example of sending mail using PHP on their servers. In reviewing this code you may notice references to features in the action (such as setting the smtp setting). If all of this fails to get you anywhere either post the code example here, online or send it directly to me (http://www.freewayactions.com/product.php?id=con) and I’ll see if the action will accommodate your needs.
Regards,
Tim.

On 22 Sep 2010, at 02:51, Julie Maxwell Allen wrote:

The error is server failure.

I am unsure what to do with that one.

FreewayActions.com - Freeware and commercial actions for Freeway Express & Pro.

Protect your mailto links from being harvested by spambots with Anti Spam.
Only available at FreewayActions.com

http://www.freewayactions.com


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Thank you for all of your help!

After 2 calls to bluehost the second guy saw that I had the basic email@hidden set up for the from email address.
he said that that had to be a specific email address set up on their host. (info AT energychex.com)

THat was a quick fix… so remember, if you use bluehost and this form, that it has to be “from” a specific blue host email.

ALso he mentioned something about masking the errors was enabled - he suggested disabling this to see more info on errors.

Julie

On Sep 22, 2010, at 7:33 AM, Tim Plumb wrote:

Hi Julie,
The first thing to check is that you are using the latest version of the action (currently version 2.3.4) and if not install a fresh copy of the action from the web site;
http://www.freewayactions.com/product.php?id=019

If this still doesn’t help then you’ll need to ask your host for an example of sending mail using PHP on their servers. In reviewing this code you may notice references to features in the action (such as setting the smtp setting). If all of this fails to get you anywhere either post the code example here, online or send it directly to me (http://www.freewayactions.com/product.php?id=con) and I’ll see if the action will accommodate your needs.
Regards,
Tim.

On 22 Sep 2010, at 02:51, Julie Maxwell Allen wrote:

The error is server failure.

I am unsure what to do with that one.

FreewayActions.com - Freeware and commercial actions for Freeway Express & Pro.

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Only available at FreewayActions.com

http://www.freewayactions.com


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You want to treat this sparingly. Leaving this option on is a good way
to expose attack surfaces to hackers. All they have to do is “fuzz”
your form (input values that are slightly wrong) and see the errors to
gain all sorts of info about your environment that they could then use
to take over your corner of the world.

/* add the following to the top of your script,
     just inside the opening delimiter */
ini_set('display_errors',true);
error_reporting(E_ALL);

Walter

On Sep 22, 2010, at 10:11 AM, Julie Maxwell Allen wrote:

ALso he mentioned something about masking the errors was enabled -
he suggested disabling this to see more info on errors.


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I dont plan to do that - he just was suggesting this.

Thank you!

On Sep 22, 2010, at 10:21 AM, Walter Lee Davis wrote:

You want to treat this sparingly. Leaving this option on is a good way to expose attack surfaces to hackers. All they have to do is “fuzz” your form (input values that are slightly wrong) and see the errors to gain all sorts of info about your environment that they could then use to take over your corner of the world.

/* add the following to the top of your script,
   just inside the opening delimiter */
ini_set('display_errors',true);
error_reporting(E_ALL);

Walter

On Sep 22, 2010, at 10:11 AM, Julie Maxwell Allen wrote:

ALso he mentioned something about masking the errors was enabled - he suggested disabling this to see more info on errors.


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