phpBB troubles

This is a long shot, but I thought I’d ask here as searching on the web has turned up nothing that has helped so far.

Also, please don’t suggest I install something else. This is a site I do volunteer work for, so a) I’m not going to go for a paid forum and neither are they, and 2) I really don’t want to put in any work in starting over from scratch, even on a free forum.

That being said…

I have a site that has a phpBB forum that has been running fine for quite some time. At a point in the last few weeks, the images used by the software for Reply, Edit, Admin functions, etc. stopped appearing.

The first thing I checked was that the images are in the location they are supposed to be. Although right-clicking and selecting Open Image in New Tab gives a not found error, the images are in the folder they are supposed to be.

The next thing I checked were permissions. I compared the permissions and ownership to another phpBB forum I admin, and even opened the permissions up a bit on the images and the folders.

Does anyone have any other ideas about what might be causing the problem or anything else I should investigate?

You can see the forum here.
http://www.gardenoaks.org/bbs/


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On 16 Feb 2010, at 13:49, Joe Muscara wrote:

The first thing I checked was that the images are in the location they are supposed to be. Although right-clicking and selecting Open Image in New Tab gives a not found error, the images are in the folder they are supposed to be.

Joe, if you’re getting a ‘not found’ message, I’d think even if the images appear to be in the folder, that might have something to do with it.

best wishes,

Paul Bradforth

Buy my eBooks at:
http://www.paulbradforth.com/books/


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Base HREF? That’s about the only thing that could be doing it.
Especially if you can’t see the images in Firefox and you can in
Safari, then the base HREF is using the wrong domain. If your server
just upgraded from PHP 4 to 5, then you may have to switch any
references to SERVER_NAME so they request HTTP_HOST instead.
SERVER_NAME used to return the same value as HTTP_HOST, but that was
an artifact of poor coding in PHP. That “bug” has been fixed.

Walter

On Feb 16, 2010, at 8:49 AM, Joe Muscara wrote:

This is a long shot, but I thought I’d ask here as searching on the
web has turned up nothing that has helped so far.

Also, please don’t suggest I install something else. This is a site
I do volunteer work for, so a) I’m not going to go for a paid forum
and neither are they, and 2) I really don’t want to put in any work
in starting over from scratch, even on a free forum.

That being said…

I have a site that has a phpBB forum that has been running fine for
quite some time. At a point in the last few weeks, the images used
by the software for Reply, Edit, Admin functions, etc. stopped
appearing.

The first thing I checked was that the images are in the location
they are supposed to be. Although right-clicking and selecting Open
Image in New Tab gives a not found error, the images are in the
folder they are supposed to be.

The next thing I checked were permissions. I compared the
permissions and ownership to another phpBB forum I admin, and even
opened the permissions up a bit on the images and the folders.

Does anyone have any other ideas about what might be causing the
problem or anything else I should investigate?

You can see the forum here.
http://www.gardenoaks.org/bbs/


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Hi Joe,
The fact that you are getting a default 404 page from your images
directory (http://www.gardenoaks.org/bbs/templates/subSilver/images/)
whereas all of the directories above this give the custom 404 page
makes me think that there’s an htaccess file blocking the content of
that directory somewhere. This may be a physical file in a directory
or may just be a setting in the site control panel. If someone has
switched on an image anti-leeching feature on the server then that
could also be the culprit.
Regards,
Tim.

On 16 Feb 2010, at 13:49, Joe Muscara wrote:

This is a long shot, but I thought I’d ask here as searching on the
web has turned up nothing that has helped so far.

Also, please don’t suggest I install something else. This is a site
I do volunteer work for, so a) I’m not going to go for a paid forum
and neither are they, and 2) I really don’t want to put in any work
in starting over from scratch, even on a free forum.

That being said…

I have a site that has a phpBB forum that has been running fine for
quite some time. At a point in the last few weeks, the images used
by the software for Reply, Edit, Admin functions, etc. stopped
appearing.

The first thing I checked was that the images are in the location
they are supposed to be. Although right-clicking and selecting Open
Image in New Tab gives a not found error, the images are in the
folder they are supposed to be.

The next thing I checked were permissions. I compared the
permissions and ownership to another phpBB forum I admin, and even
opened the permissions up a bit on the images and the folders.

Does anyone have any other ideas about what might be causing the
problem or anything else I should investigate?

You can see the forum here.
http://www.gardenoaks.org/bbs/


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Paul - I’m not sure what you mean.

Walt - I see the problem in FF and Safari, so that’s not the issue. I’m not sure about the other one. It could be, but I’ve not seen this on other hosts who are likely to be using PHP 5.

Tim - You may be on to something with either of these. The server is GoDaddy (ugh - wasn’t my choice) so it’s possible. They have a tendency to jack around with stuff and not tell anyone.

Thanks all. I’ll look into what you’ve suggested so far and am open to other ideas as well.


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According to the GoDaddy Control Panel, it’s still PHP 4.x, so that’s not it.

Man, it’s really hard to find my way around this GD CP.


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On 16 Feb 2010, at 19:19, Joe Muscara wrote:

Paul - I’m not sure what you mean.

Joe; all I meant was that, although I don’t know what the problem is, it’s a good pointer to what’s wrong that, although you are sure that the pictures are in the right folder, the fact that you get a ‘not found’ is significant and should be paid some attention. That is: if they’re in the right folder, then where does the ‘not found’ come from? Just trying to throw out pointers …

best wishes,

Paul Bradforth

Buy my eBooks at:
http://www.paulbradforth.com/books/


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Thanks Paul. That’s kind of what I thought you meant. I’m just stumped as to what to do with it though. ATM, I’m struggling to get a look at the dopey server logs.


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