[Pro] Emergency Assistance request

HI,

Something bad has suddenly happened to may main .freeway file.

I made a change to one page and it put dots next to every page that was also affected (normal).

I went to PREVIEW and it says building .index (like normal) but never does ANYTHING. It will let me hit stop but it normally goes though in seconds for just the 1 page but nothing.

I previewed the other pages with dots and they are all fine.

The great news is I never uploaded in the last day since I made the change that caused the dots.

I would like to revert to my backup but I do not know how.

I did double clickand open the backup and it is good- right from before the problem.

Can someone direct me on how to…

  1. Get my backup to be my main version now
  2. get rid of what seems like a bad .freeway file
  3. Continue to have my backup work as it should

thanks so much!!

Barry


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The correct way to open your backup is to use Alt+File>Open Backup

Once you have opened the backup do a File>Save As and give the file an unique name ie Hoffkids V2

Save the file into a new folder and once you have done that go into File>Document Setup and select/create a new Site Folder to publish into.

Once you have Published into the new site folder you are ready to carry on where you left off.

Your first upload from the new file will upload your entire site all over again…but check your pages and make sure they all behave as you expect before doing the upload.

David


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Dave,

You lost me a little with the part of save file in new folder and create new site folder…and publish to new folder

Can I just…

  1. Open backup

  2. Save as Hoffkidsv2.freeway in the same HOFFKIDS WEB SITE folder where I have everything including the Hoffkids.freeway and close it

  3. Delete the original Hoffkids.freeway file

  4. OPen the new Hoffkidsv2.freeway file

  5. Upload it

will this work and how will my new back up file work- as normal?

thanks,

Barry


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The whole point of Dave’s instructions is for you to preserve the maximum backup options for you and to avoid destroying what’s left of your original site. By using Save As in a new folder, by creating a new Site Folder and publishing your entire site into it, you are completely severing the link between the old document (broken) and the new (hopefully working again). It’s a really bad idea to have one document publish into the same folder as another document already uses, unless you know precisely what you are doing and why.

Just to give one example of why you don’t want to do anything besides follow his directions: a new document publishing into the folder that your old document published into is going to notice that all of the resources it’s trying to make have the same name as existing files, and it’s going to silently rename everything on every page to step around the possibility of overwriting another site’s files. When you upload, your server will now contain twice as many files as before, and only half of them will be linked to the world. The rest will just sit there sucking away at your hosting limits without any benefit to you.

Walter

On May 11, 2012, at 11:59 AM, Hoffman wrote:

Dave,

You lost me a little with the part of save file in new folder and create new site folder…and publish to new folder

Can I just…

  1. Open backup

  2. Save as Hoffkidsv2.freeway in the same HOFFKIDS WEB SITE folder where I have everything including the Hoffkids.freeway and close it

  3. Delete the original Hoffkids.freeway file

  4. OPen the new Hoffkidsv2.freeway file

  5. Upload it

will this work and how will my new back up file work- as normal?

thanks,

Barry


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Ok,

Still need to know…

If my MAIN folder is

HOFFKIDS Web Site and inside it is

folder Audio Hoffkids
folder Images HOffkids
folder PDF Hoffkids
etc.

DO I need to recreate these folders as well and copy all the stuff (.mp3, pdf, graphics) into them? Almost like when I started?

thanks,

Barry


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OK,

I followed Dave’s clear instructions. Made the main new folder, made the site folder.

When I went to FIle Upload…I get a blank UPLOAD dialogue box needing my information.

Should i just copy the info from the other UPLOAD box (server, directory, username, password, Web adress, Automatic)

Is the new one uploading to the same DIRECTORY as the damaged one did or do I have to create a new place on server?

sorry for the q’s

on edge.

Barry


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the current damaged file is uploading to a temp folder on the server called FWtest.

so the site for now is Hoffkids.com/FWtest

should I DELETE all out of the FWtest folder on the SERVER side and then make the directory for the new improved file the same /FWtest/ ?

Barry


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Yes. Delete everything on the server in the FWTest folder. Then upload into that folder from the newly-resurrected document. That should be a one-time heavy bulk lift, and then any further changes will only update the files that need to be changed.

Walter

On May 11, 2012, at 12:29 PM, Hoffman wrote:

OK,

I followed Dave’s clear instructions. Made the main new folder, made the site folder.

When I went to FIle Upload…I get a blank UPLOAD dialogue box needing my information.

Should i just copy the info from the other UPLOAD box (server, directory, username, password, Web adress, Automatic)

Is the new one uploading to the same DIRECTORY as the damaged one did or do I have to create a new place on server?

sorry for the q’s

on edge.

Barry


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uploading now, hung a while on index.html and worried me but went forward- should hear back from me little later 849 items remaining (the .pdfs take a while)

Thanks Walt and Dave.

Barry


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All went through and checked it out online. Looks good.

small issue.

I made a minor change and uploaded.

the progress bar is Still getting heavily stuck on

Building site: index.html

Seems like a problem. THis is the reason I went to the backup to begin with. Then when I did the all the items above with the backup file and new folders and uploaded, the index.html file was slow to go through but eventually did.

I am waiting now and it is already on 3 minutes on building index.html.

I am afraid if it never goes through that I will be in the same boat as before.

My main concern is why the index.html is taking 5 minutes. Defective page?

Thanks for the assistance.

Barry


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