[Pro] Facebook action

Freeway
1

Hi guys, I’m having an issue with Facebook, Twitter and Instagram actions. I’ve build the site and looks fine on the mac platform (Safari and Opera, Opera slightly overextended) but when I check the website on Explorer, Firefox or Opera on Windows platform, I see only the white frames with no content.

Any ideas how can I fix it?

Thank you very much

Oleg

http://www.sublimehairextensions.co.uk/

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2

Correctin, Instagram is fine but the visitors comments from Disqus does not appear

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3

Are you looking at this online, on the public Web, or are you trying to preview it on your Mac with “Preview in Browser”? The latter is guaranteed not to work. The former should, as long as you have properly added your public domain name in the Disqus control panel (on the Disqus site).

Walter

On Mar 1, 2014, at 7:57 AM, Akira wrote:

Correctin, Instagram is fine but the visitors comments from Disqus does not appear

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4

Walter, I said it does not work when a PUBLISHED site is browsed from Windows platform.
The feeds are fine on MAC OS stuff, as Macbook or iPad, but stay white when browsed from Windows XP Pro, Windows 7 or Windows 8.

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5

What do you see if you view source under Windows? Does the iframe populate with content? I’m trying to tease out here if this is a styling issue, or a PC firewall rules issue. It would be very odd that the Facebook stuff would show up if the latter was the case, since it wouldn’t be from the same origin as the rest of the page just as the Disqus content is.

Another thing to do on the Windows machine is to look in the developer console (not anywhere near my Windows browser, so I can’t tell you exactly where to find this) and see if there are any JavaScript errors that are happening. The default in Windows browsers is to ignore these errors and soldier on, so they may be happening (and keeping the page from completely loading) without telling you what’s causing the issue. I have my XP browser set to halt on errors and open the debugger, so I see the broken bits right in my face. Have a google for how to set that up on your specific browser.

Finally, what happens in Firefox or Safari or Chrome on the Windows browser? Is this an IE issue, or a Windows issue, or a “this particular PC” issue?

Walter

On Mar 1, 2014, at 9:49 AM, Akira wrote:

Walter, I said it does not work when a PUBLISHED site is browsed from Windows platform.
The feeds are fine on MAC OS stuff, as Macbook or iPad, but stay white when browsed from Windows XP Pro, Windows 7 or Windows 8.

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6

Hi Walter, really appreciate your help, thanks!!!

I’ve tried to input the feed through another way, using HTML markup, and using a commonly available code for Facebook feed

This code worked very well along the Freeway Action, but on Mac only!
When put side by side, both frames are white-empty on Windows. I checked form my old XP and a new Windows 8.

This code is slightly different from Action’s code, I checked the source, but nothing major.

And this happens with Twitter and comments frame from Disqus. Strangely enough, Instagram is perfect, updates immediately and shows my feed.

cheers

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7

Looking at in in Windows IE isn’t going to help you figure out why it isn’t appearing on screen. You need to break out the debugging tools and really look under the hood. Have a google for how to open the script debugger in your browser. Try a number of different browsers on the afflicted machine. Right-click on the spot on the page where the Disqus should appear, and see if there is anything in the contextual menu that looks like “inspect element”. See what the HTML code being rendered in that spot actually looks like. Ask someone else who has a Windows box running to have a look. There’s a reason why this isn’t working, but seeing that it isn’t working (visually) isn’t going to tell you what that reason is. I sincerely doubt it has anything to do with Disqus itself – that works on a global scale with all sorts of browsers.

Walter

On Mar 1, 2014, at 10:32 AM, Akira wrote:

Hi Walter, really appreciate your help, thanks!!!

I’ve tried to input the feed through another way, using HTML markup, and using a commonly available code for Facebook feed

This code worked very well along the Freeway Action, but on Mac only!
When put side by side, both frames are white-empty on Windows. I checked form my old XP and a new Windows 8.

This code is slightly different from Action’s code, I checked the source, but nothing major.

And this happens with Twitter and comments frame from Disqus. Strangely enough, Instagram is perfect, updates immediately and shows my feed.

cheers

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8

Ok, thanks for help, will try everything I could imagine.

Really disappointing from Freeway Pro, indeed.

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9

No, the issue isn’t Freeway or anything else at that end of the chain, not unless it happens on every computer, Mac or PC. You have a bunch of unrelated scripts on this page, odds are great that one of them is whacking your other scripts, but only under certain versions of IE, which does not have the same JavaScript engine as “normal” browser, and maybe only on this particular PC.

Try this, in Freeway. Separate this page into its component social media parts. Make one page with Facebook on it. Make another with Twitter on it. Make another with Disqus on it. This doesn’t have to be a lot of work for you – select one element on the page you showed, copy, make a new page in the same document, and paste. Repeat until you have one social media thing on each page. Now publish, and view in your PC. See if they work separately.

If they all work separately, great. If one of them doesn’t, figure out why. If you had to hand-code anything, see if you can find a better example code and get that one page to work.

After you have all of them working individually, then you can start to put the puzzle back together. Copy one working thing, and paste it onto another working page. Publish, and see if the two together still work. If they do, then copy another working element and paste it onto the page with two elements, and see if the three work together. Repeat until you have all of your scripts in the new page. If it still works, throw out the original broken page, rename the new composite page back to match the page you deleted, and you’re done.

Walter

On Mar 1, 2014, at 10:46 AM, Akira wrote:

Ok, thanks for help, will try everything I could imagine.

Really disappointing from Freeway Pro, indeed.

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10

Hi again, Walter, I finally got it right!

Pretty happy and very simple. I Just tried to debug the IE page, and just cleaned all the cash and history. Full reset. And everything worked immediately. Facebook, Twitter and Disqus.

Strange, but hope people will not get caught with on my main page again.

Thanks for your help again, have a god WE

Cheers

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11

Hi Akira

Have just had a look at your site, looks good but I did notice one problem. That’s to do with Disqus.

On Opera, Chrome & Firefox, FB & Twitter are OK but Disqus was over lapping the end of the page. While in Safari neither FB or Twitter could be seen and Disqus was over lapping the end of the page.

Hope you don’t mind me pointing this out,

Regards

Lee

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12

Hi Gray Owl, you are ansolutely right! I noticed that and need to extend the page. Originally, the Instagram feed was at the bottom of the page and Disqus overlaped all the pics. That’s why I guess the Disqus must alway be at the bottom of the page.

I find the problem with Disqus is, it foes not automatically “wrap” the discussions in a compact list but open them all at once when you charge the page in the browser.

Will give enough room then.

Cheers guys, thanks for your help!!!

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