[Pro] Form goes to spam

Is there a way to prevent a form submission from going into spam?


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I realized that if you " send address" as your own email, it will think you are sending yourself an email and will not go to spam. can anyone else confirm this?


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Is there a way to prevent a form submission from going into spam?

Spam filtering is done by the recipient, not the sender. There is no way to
make something you send NOT be seen as spam.*

Best you can do is try to avoid doing things most people set their spam
filters to avoid. What those things are, I have no idea.

I use gmail, and they do a great job of filtering spam for me. At least 200
times each day, they protect me from Nigerian Prince philanthropists and
various russians who want to employ my personal info in get rich quick
schemes. Some of my forms notify me and I can set the filter for mail FROM
those addresses to NEVER go to spam. But that’s about it.

  • I could be wrong, but I’m betting that I’m not. I win that bet more often
    than not, which probably explains my confident attitude. Genetics explains
    the rest.

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Is it possible that if you have the sender " about @about.com" send a form to " email@hidden" that it won’t be filtered?

My client wants a contact form and uses gmail and wondering if i set the form sender address as their email to their inbox it won’t go to spam


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Gmail is incredibly picky about the sender. The server that sends (your Web server) must be an authorized mail server for the domain in the sender’s e-mail address. So unless you set the sender of the messages to always be one fixed (and real) address in the same domain as the Web site, you will get the spam folder or worse – a frank bounce. All of the Freeway form-mail Actions default to set the sender of the form as the sender of the e-mail. This is incredibly convenient, because you can just hit reply in your mail application, and the message goes to the original sender. But this is one possible root cause of your problem.

In PHP Feedback Form, simply set the default from address in the Action, and change the name of the email field to something other than ‘email’. In Send Form, there’s a picker to choose the sender address from the fields in the form. Set it to none,

Walter


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I understand that and for other clients I set it for “none”. I am wondering if I set it to THEIR email address for " sender address" if it will not go to spam and into their inbox.

If this still will result in it going to spam then I will just leave it to none.

They get a a lot of spam a day, so I am trying to make it as easy as possible for them not to overlook these forms


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Go to this link and you will see what I am referring to:

http://hgrantdesigns.com/zieglar/picture1.png

If I leave it like that will it work and act as if I am sending myself an email?


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Yup, that should do the trick.

Walter


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Awesome. I thought it would but I just wanted other’s opinions


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Actually, make sure that the address you are sending from is actually handled by THIS server. If your mail is hosted elsewhere, then this will not be a “legal” message in Gmail’s eyes.

The rule is actually pretty simple: the server that is sending the mail must be the very same server that would handle an incoming message to that same address. If this is a client’s site, at example.com, then the from address should be a real live address on that same domain, and the Web server should be the mailserver. From: example(a)example.com, in other words, where example(a)example.com is an actual mailbox on that server.

Walter


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Well the server is mine which is the hgrantdesigns.com but their email address is through gmail.

What do you suggest I switch it to then?


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Use that Web server’s cpanel to set up a new email account in the same domain as the Web server. Use that account as the sender (you won’t need to monitor the address much, you’re just using it to send “legally”, not receive). You can name the account do-not-reply(a)the.server.domain so that anyone who tries to send it something will have passed the Darwin test.

Walter


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They are using my server to host their website. They won’t be using any other server.

The only thing they have is a gmail account


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That’s fine. Set up your server to host mail for their domain. Set your server to forward all incoming mail for their domain to that Gmail account, but set up the form to send “from” do-not-reply(a)their-domain.com (the same domain you configured the Web server to handle mail for).

If you have cPanel on this server, it’s probably less than 10 clicks (the first 8 are given over to clicking on things related to mail until you find the right one).

Walter


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Got it. This will prevent any mail from going into spam from the contact form then?


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Should I put “email@hidden” in the “sender address” or somewhere else"


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Sender address.

Walter

On Nov 26, 2014, at 1:26 PM, Howard Spaeth email@hidden wrote:

Should I put “email@hidden” in the “sender address” or somewhere else"


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Ok cool. Once i get their info form old site, will try it out. Have to change mx records


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