I have a site with a simple, yet working form.
My site is hosted with GoDaddy. The hosting configuration is 2.0
On my site page, for the form setup I have put
webformmailer.php and set to POST
It works just fine.
I now have a new site hosted with GoDaddy
The hosting configuration is 2.1
The same form details won’t work on my new site.
I’m stuck! Can anyone throw any light on this please??
Thanks (in hope)
Annette
If it worked before and doesn’t now then it’s unlikely to be the way
you’ve laid out the page. GoDaddy have their own php form script for
their servers, take a look at this page for more information and
change the form setup dialog accordingly:
Hope this helps,
Joe
On 22 Oct 2009, at 16:40, Mol wrote:
Hmm, I think it doesn’t have anything to do with GoDaddy - it could
be because I have attempted a box model site…
going to investigate some more.
I really appreciate your answer. I’ve done this already and it still is not working. The only difference I can see is that this time I have built the site as a box model layout. The first site I did was just fairly basic as I had little concept of anything else!
Things I have done so far:
Found an earlier thread with mentions of multiple form action. Well it’s not a multiple form but if I apply this I at least get the form to show a ‘oops, not found’ notice from GoDaddy rather than nothing which was showing before.
The other thing I am currently trying is Forms To Go but when I bring up the box with the HTML form items showing the submit button just isn’t there.
I’m no techie or designer so I am struggling with this quite a bit. Normally I love sorting out the problems and the learning curve but I am at a loss!!!
If you have any more ideas I would be grateful for them…
Thanks
Annette
I really appreciate your answer. I’ve done this already and it still
is not working. The only difference I can see is that this time I
have built the site as a box model layout. The first site I did was
just fairly basic as I had little concept of anything else!
Things I have done so far:
Found an earlier thread with mentions of multiple form action. Well
it’s not a multiple form but if I apply this I at least get the form
to show a ‘oops, not found’ notice from GoDaddy rather than nothing
which was showing before.
The other thing I am currently trying is Forms To Go but when I
bring up the box with the HTML form items showing the submit button
just isn’t there.
I’m no techie or designer so I am struggling with this quite a bit.
Normally I love sorting out the problems and the learning curve but
I am at a loss!!!
If you have any more ideas I would be grateful for them…
Thanks
Annette
Also, just to say, at the moment I have the page form setup set to:
POST and the action to webformmailer.php
But…I also have the multiple forms action on the table and this is set to:
Name: Booking Form
Set To: POST
Action: webformmailer.php
Without the multiple form action simply nothing at all happens when you attempt to send the form…however I’m not sure if I should be using the two together or what I should be writing in the Multiple Form action.
You’re getting a page not found error. I notice that your page is in a
folder called hidden. Is the script also in this folder or the folder
above? If it’s in the folder above (root folder) then change the path
to the script to …/webformmailer.php.
Hope this helps,
Joe
On 23 Oct 2009, at 12:31, Mol wrote:
Also, just to say, at the moment I have the page form setup set to:
POST and the action to webformmailer.php
But…I also have the multiple forms action on the table and this is
set to:
Name: Booking Form
Set To: POST
Action: webformmailer.php
Without the multiple form action simply nothing at all happens when
you attempt to send the form…however I’m not sure if I should be
using the two together or what I should be writing in the Multiple
Form action.
Hi Annette,
I think your problem is one of paths. I suspect the old site works
simply because the path to the webformmailer.php file just happened to
be correct.
Change the form action to ‘/webformmailer.php’ or ‘http://www.dordogne-performing-arts.com/webformmailer.php’
(without the quotes). The php script should be in the root level
(top level) of your web space so the preceeding slash or addition of
the domain details in the form action should get the form working again.
If you FTP into your GoDaddy account you should be able to see this
file. If you don’t see it contact GoDaddy support and they should be
able to reinstall it for you.
There exists a bug in Freeway that prevents the form tags getting
generated for inline (box model) layouts. As you mentioned the
multiple forms action can help here.
I really appreciate the replies but I’m still not sorted. 10 hours in total of frustration and rising. I’m afraid I am a “paths” dummy but I promise to learn!!
I have got rid of the folder called ‘Hidden’ as it was only for my reference and probably just confusing things. What to do next? Tim, you also told me it’s a path problem, I was obviously just lucky with the first site.
So, I have now also downloaded the PHP Feedback form action to try. I have applied it to the page and set Email recipient to my email address I set up with GoDaddy to receive forms. When I send the form now it goes to the error page, better than nothing!
I have also checked my files on GoDaddy using cyberduck and the webformmailer .php is right there, under the welcome.html. My booking form is further down the list of files.
Question. To make this work do I still need to use the form setup on the page. Do I still set it to POST and webformmailer.php (or a variable on that ???).
Question: Do I also need the multiple forms action and if so what to set the action to for that.?
I really appreciate all your help…sorry I am not grasping stuff quickly. Meanwhile I’ll carry on trying all your suggestions…
If you are using the PHP Feedback Form action then it will handle the
form setup for you so there’s no need to set anything here. You can
also remove the Multiple Forms action as well.
Have you followed the set up info included in the action? Specifically
you need to log into your GoDaddy account and add the recipient’s
email address for webformmailer.php to work.
Regards,
Tim.
On 23 Oct 2009, at 14:35, Mol wrote:
Hi Joe & Tim
I really appreciate the replies but I’m still not sorted. 10 hours
in total of frustration and rising. I’m afraid I am a “paths” dummy
but I promise to learn!!
I have got rid of the folder called ‘Hidden’ as it was only for my
reference and probably just confusing things. What to do next? Tim,
you also told me it’s a path problem, I was obviously just lucky
with the first site.
So, I have now also downloaded the PHP Feedback form action to try.
I have applied it to the page and set Email recipient to my email
address I set up with GoDaddy to receive forms. When I send the form
now it goes to the error page, better than nothing!
I have also checked my files on GoDaddy using cyberduck and the
webformmailer .php is right there, under the welcome.html. My
booking form is further down the list of files.
Question. To make this work do I still need to use the form setup on
the page. Do I still set it to POST and webformmailer.php (or a
variable on that ???).
Question: Do I also need the multiple forms action and if so what to
set the action to for that.?
I really appreciate all your help…sorry I am not grasping stuff
quickly. Meanwhile I’ll carry on trying all your suggestions…