[Pro] FTP Problems

Freeway
1

I have been loading my website using the same information for years. Last week it stopped loading. I get the message "Cannot create directory because the server reported an error. (501 Invalid number of arguments.) According to my website host, there are no limitations or restrictions on the server. What happened and how can I fix this?

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2

Hi Brenda,

Do you have “Save Log” turned on in the Upload dialog?

Jeremy

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3

Another thought: do you have spaces in any folder names in your Freeway document?

Jeremy

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4

I tried changing all of my folder names to eliminate spaces with the same result.

Here is my log info (I didn’t include the exact file name).

  • Freeway Pro 7.1.4 (7070)
  • Uploading “Kindergarten SP”
  • Wed, Sep 12, 2018, 12:34 PM
  • Connecting to www.torborgclass.com

220 192.252.154.30 FTP server ready
USER torborgclass
331 Password required for torborgclass
PASS *****
230 User torborgclass logged in
PWD
257 “/www/www” is the current directory
SYST
215 UNIX Type: L8
CWD /www/www
250 CWD command successful
CWD /www
250 CWD command successful
CWD www
250 CWD command successful
EPSV
229 Entering Extended Passive Mode (|||45402|)
TYPE A
200 Type set to A
LIST
150 Opening ASCII mode data connection for file list

drwxrwxr-x 4 torborgclass torborgclass 4096 Sep 3 20:57 Calendar
.
.
.
-rw-rw-r-- 1 torborgclass torborgclass 6555 Sep 3 21:13 wishlist.html

226 Transfer complete
MKD
501 Invalid number of arguments
*** Upload interrupted [-26039] ***

  • 0 files uploaded
  • 0 files deleted
  • 0 bytes transferred
  • Total time: 2.2 seconds

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5

MKD
501 Invalid number of arguments
*** Upload interrupted [-26039] ***

MKD (make directory) should be followed by a name. If there isn’t one, the server will complain (as it does) that there is an invalid number of arguments.

Have you added any new folders recently, and is there anything unusual about the way they are named?

Jeremy

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6

No new folders since the last successful upload.

All folder follow the naming system that has worked in the past.

I tried deleting the last updates I made… still receiving the same error message.

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7

Hi Brenda,

It’s possible that the upload information in the document has been corrupted in some way. If that’s the case, the following steps should clear it from the document:

  1. Open the document in Freeway
  2. Choose Save As from the File menu
  3. Save under a different name and select the Stationery option (second radio-button) at the bottom of the dialog.

(Because you are saving as stationery, Freeway will remove upload information)

  1. Close the document
  2. Select the new document in the Finder and display the Get Info dialog
  3. Turn off “Stationery Pad” so it’s a normal document again
  4. Reopen the new document
  5. Try uploading again. You will need to re-enter your upload details: server, directory, user name etc.

Jeremy

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8

It worked. Thank You!

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