[Pro] FTP Problems

Hi Brenda,

It’s possible that the upload information in the document has been corrupted in some way. If that’s the case, the following steps should clear it from the document:

  1. Open the document in Freeway
  2. Choose Save As from the File menu
  3. Save under a different name and select the Stationery option (second radio-button) at the bottom of the dialog.

(Because you are saving as stationery, Freeway will remove upload information)

  1. Close the document
  2. Select the new document in the Finder and display the Get Info dialog
  3. Turn off “Stationery Pad” so it’s a normal document again
  4. Reopen the new document
  5. Try uploading again. You will need to re-enter your upload details: server, directory, user name etc.

Jeremy


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