Can someone please advise. I have retrieved WMV Video Clips from an old website and am using them on my new Freeway website (www.alboradadance.org) Video Clip Page. It appears that some of the website viewers are experiencing difficulty in viewing the WMV link. To try and resolve this problem I made an additional link (converting the WMV file to Quicktime) and using an additional graphic to link to the new QUicktime file. Although it takes a long time to load Quicktime, it is, nevertheless viewable on my PC and my MAC, both in IE v9, Safari and Firefox but apparently some of my viewers cannot see the WMV. Some see it but cant hear it - some say their machine freezes. Can someone advise me. Any solutions, please? All the best - Mike
and only in Chrome on a PC do they all take off from page load (anyone have a solution?).
Frank H.
On Aug 15, 2011, at 3:12 PM, Mike Welch wrote:
Can someone please advise. I have retrieved WMV Video Clips from an old website and am using them on my new Freeway website (www.alboradadance.org) Video Clip Page. It appears that some of the website viewers are experiencing difficulty in viewing the WMV link. To try and resolve this problem I made an additional link (converting the WMV file to Quicktime) and using an additional graphic to link to the new QUicktime file. Although it takes a long time to load Quicktime, it is, nevertheless viewable on my PC and my MAC, both in IE v9, Safari and Firefox but apparently some of my viewers cannot see the WMV. Some see it but cant hear it - some say their machine freezes. Can someone advise me. Any solutions, please? All the best - Mike
To Delta Dave and Frank H - thank you so much for your very prompt reply
Delta Dave - the machines appear to be all PCs running Internet Explorer - although my wife has a PC running Firefox which now runs the movie but without sound (another viewer of the site complained of the same thing).
There does not seem to be any particular pattern here - I have a PC and the clips run on IE, Safari and Firefox perfectly. It seems to me that the problem lies either with their PCs running with something other than Windows MV or they dont have Quicktime or their settings may be blocking in some way or other. Hard to determine. Have you experience of this? The strange thing is that the WMVs were playing fine on the old site which was created with CUTESite builder (which, as you may know, went out of business some years ago)
Frank H - I will try and check to see if they are using Goole Chrome.
Hi Dave - I am sorry, I am new to this. What do you require as a “link” - my email address? or the website’s address? The website is Alborada Spanish Dance Theater’s website at: www.alboradadance.org and you may use my email address of" email@hidden
Thanks for your help Dave and I am trying to get more info on this for you.
I am using a 27 iMac OS X 1.1.1 running Safari 5.1.
My PC is Vista 32-bit Home Edition using Firefox latest version.
The wmv clips on PCs running IE (I suspect a lower version like 7) appeared saying that Quicktime needed a component from the QUicktime website which was no good. The culprit seems to be older versions of IE - although Firefox had its problems on some machines - just giving vision but no sound. I will come back with further details when I get them.
Hi Dave - I tried the MPEG (since deleted from the website) - it took far too much CPU usage to be practical for everyone - in addition to this, it was sluggish video and no sound whatsoever. I am not sure what to do from here on out. Any suggestions? Everything works fine on my Mac and PC. I am in the middle of my survey with known viewers and will get back to you with the results. Thanks for all your help.