[Pro] Help! PHP form issue

Once again, a job application form I created for a client abruptly stopped working. I hadn’t made any changes – at least none I’m aware of – but anyone filling it out now gets the “error” page. The application form in question is at:

http://www.whitehallboca.com/Jobs/onlineapp.html

Now then, in trying to resolve this with Whitehall’s IT person, he sent me the following message that he clipped from some web source. I don’t even pretend to understand what it means or how to respond, but hope someone here might:

"Note: When sending mail, the mail must contain a From header. This can be set with the additional_headers parameter, or a default can be set in php.ini.
Failing to do this will result in an error message similar to Warning: mail(): “sendmail_from” not set in php.ini or custom “From:” header missing. The From header sets also Return-Path under Windows.

What does the Whitehall Job Application send out mail as? In other words, where does mail coming from that form say it is coming from on the “From” field?"

Yesterday I spoke with a server technician from Paetec, which hosts the Whitehall account. He seemed to think the issue had to do with the fact that Whitehall’s IT guy changed Exchange servers or something. Mail, I gather, goes to one place and the site is hosted elsewhere. Again, I can’t even pretend to understand this.

I’m trying to get Whitehall’s IT guy to speak directly to the Paetec server guy, but he seems reluctant to do so and, as I said, posted the question above.

I’m using the 2.3.3 version of PHP Feedback Form.

Anybody?


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I have had countless problems over the years with companies that insist on using Exchange in place of a standard e-mail server. Ask your server people to check the MX records for the domain name. Make sure that the Web server has an MX record, indicating that it is a valid mail server for the domain.

For some reason (probably as a patch to mitigate spam or hacking) Exchange doesn’t accept mail to its domain when it comes from another machine within its own domain. It can’t understand that another machine might also be sending mail in that domain without being a mail server.

Adding an MX record lulls Exchange back to sleep, perchance to dream of being a mail server.

Walter


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Thanks, Walter. I’ll pass that info onto the IT guy and if he still won’t talk to the Paetec server guy, then I will.

Oh. In case it also helps, an image of my PHP Form settings are here: http://laurabelgrave.com/tester/PHP-form-settings.jpg

But I just don’t see a flaw in them.


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