[Pro] html email problems

I have created a html email in F5pro and when I view it on a mac with mail or safari or firefox it looks fine.

When I email it there are a issues with the text

The Page being viewed/created is here: http://news.lotussevenclub.com/L7cNewsLetter2009-12-10.html

I view like this:
http://idisk.mac.com/jamie_jones/Public/Freewayhelp/Grab1.jpg
But Outlook sees it like this:
http://idisk.mac.com/jamie_jones/Public/Freewayhelp/Grab2.jpg

Can anyone explain why?

The person who runs the clubs website thinks that it could be because freeway is creating so much in the way html scripts that the browsers are getting confused. As I don’t know anything about scripting I could not say.

Is anyone here able to say what I am doing wrong?

Some of the email browsers that are commonly used views the email ok or acceptable.


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Can’t offer any real advice - but I’m sure someone will help out. But I would start by making the file HTML 3.2 (not 4.01) and ensure that you have no boxes over lapping or any combined graphics. I think the trick is to keep the first one simple and expand your creativity from there.

Good luck. Joe


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Hi Joe

Thanks, out of interest why would you use html 3.2 instead of 4.01?

Logic would tell me the 4.01 would have more fixes in it. But I guess that is not always the case.


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Snapper,

Good question! And I have no idea! It’s just that i have been using Freeway to generate HTML e-mails since 2005 and using a third party for the distribution. I recall they said to me back then that it was more suitable for software that reads e-mails ie Outlook etc. On the odd occasion when I have forgotten to select 3.2 the ‘test’ e-mail looked a mess - a simple change back to 3.2 fixed the ‘display’ errors.


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

I believe it is because e-mail client applications, (especially some
PC variants) are less sophisticated than browsers and cannot cope with
all the HTML/CSS whistles and bells we have become used to in web
design. They are aimed more at text based communication than graphics.
Think in terms of table like structures and in-line graphics rather
than layers and overlapping images (unless you produce a composite).

Having said that, MailChimp can convert web pages in HTML 4.01 and
above to e-mail format very successfully, on the whole, if you go the
route of that mailing service.

Colin

On 9 Dec 2009, at 09:30, Joe Hankin wrote:

Snapper,

Good question! And I have no idea! It’s just that i have been using
Freeway to generate HTML e-mails since 2005 and using a third party
for the distribution. I recall they said to me back then that it was
more suitable for software that reads e-mails ie Outlook etc. On the
odd occasion when I have forgotten to select 3.2 the ‘test’ e-mail
looked a mess - a simple change back to 3.2 fixed the ‘display’
errors.


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Re done the page as html 3.2 as advised

http://news.lotussevenclub.com/versionhtml3.2.html

From how I have laid the page out, I now have big gaps in the layout which makes the whole thing look a mess. What am I still doing wrong?


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Just watch your file names for web pages - I know this is just an example but Browsers can fall over if you put extra characters like full stops into file names. The browser expects name.html so when it gets something like versionhtml3.2.html then funny things can happen!

David


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Hmmm Removed the extra '.'s out of the title.

But the page still looks a total mess of gaps, holes in the page and miss laid out items.

http://news.lotussevenclub.com/versionhtml32.html

It does not look anything like the lay out in freeway.

Can Anyone offer some advice please?

I have spent weeks now trying to do html emails without success and I am now wondering if I should look to try another product if Freeway cant do it.


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

I wasn’t actually suggesting that the extra full stops were the cause of your problem - just that it is not good practice when naming your files.

It does not look anything like the lay out in freeway

Does the email look like the view of the web page in your browser rather than the FW layout?

D


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

The uploaded webpage It looks like the email. which is very different to the page as it is layed out.

I can’t change the page because it will require layering and overlapping stuff on the page layout. html email won’t like that.


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

If you are planning to use 4.1 as your file format then you are going to have to doa bit of twaeking
but as luck would have it there is an action that gets yo most of the way there

http://www.actionsforge.com/actions/view/121-email-ready-htmlfwaction

Basically this action moves the Styles into the body, removes the outer div automatically created by freeway. Allows you to center the email via an outer table though everything needs to be in that outer table and finally removes the offending characters that stops the published HTML being run through TextMate’s “Move all styles to inline” if you have this application and bundle.

The idea is that you build your email with the blue button turned off in freeway pro and nothing is created in layers.
Things to look out for… background images are not supported by all email programs. THere are a few ways to accomplish that but it means using old school back ground referencing with no control over positioning and repeats, animated gifs are not supported by outlook 2007 although it is in older outlooks. sometimes positions of items are not perfect in every email program although it should be close… and ideally all the styles should be placed as inline styles, and for that to happen you need something like the textmate bundle and text mate.

Anyway I hope this helps
all the best max


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Consider testing your page on Litmus (http://litmusapp.com/) or a
similar service. They offer a free (limited) account that will allow
you to test your design in Outlook 2003 and Gmail;
http://timplumb.litmusapp.com/pub/9f5036c

While you are on the site check out Alkaline, their free Mac desktop
client - http://litmusapp.com/alkaline/
Regards,
Tim.

On 10 Dec 2009, at 01:44, Snapper wrote:

The uploaded webpage It looks like the email. which is very
different to the page as it is layed out.

I can’t change the page because it will require layering and
overlapping stuff on the page layout. html email won’t like that.

FreewayActions.com - Freeware and shareware actions for Freeway
Express & Pro.

Protect your mailto links from being harvested by spambots with Anti
Spam.
Only available at FreewayActions.com

http://www.freewayactions.com


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Matt Thanks for that.

Using HTML 3.2, it errors out when trying to preview.

I have reverted to using 3.2 following advice above.

However if I convert it to HTML 4.1 Transitional it states when erroring out under previewing that "There is no outer table in your artwork’ Them you have to abort JavaScript

Help Please


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

I have also remade the page in HTML 4.1 Transitional and it still states when erroring out under previewing that “There is no outer table in your artwork’ Them you have to abort JavaScript

Help Please


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Make sure that there are no layered elements on your page. Remember,
they won’t work in Outlook anyway – it always wants to “party like
it’s 1997”. This error message is telling you that you don’t have a
table-based layout. Don’t confuse that with the table you can draw
using the table tool – if you have the CSS Positioning button off,
every time you draw anything, Freeway adds it to the automatic layout
table that it generates. It’s this automatic table that the Action is
looking for.

Walter

On Dec 10, 2009, at 9:54 AM, Snapper wrote:

I have also remade the page in HTML 4.1 Transitional and it still
states when erroring out under previewing that “There is no outer
table in your artwork’ Them you have to abort JavaScript

Help Please


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Sometime around 10/12/09 (at 09:34 +0000) Tim Plumb said:

Consider testing your page on Litmus (http://litmusapp.com/) or a
similar service.

And consider simplifying your email design. If there’s the slightest
risk that it won’t arrive intact (remember, this is mainly down to
the abilities or otherwise of the recipient’s email clients AND what
settings they’ve selected) - then your work is quite simply wasted.
Worse, if it doesn’t work well you could be communicating the
opposite of the intended message.

Simplify, refine, and simplify again.

k


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Waltd

Thanks for that, slipped my mind.

Can I select all items and simply turn the css Positioning button off to correct every thing? Or do I have to rebuild the whole page from scratch

Regards

Jamie


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Select each item, one at a time, and un-check the Layer checkbox in
the Inspector. Turning off the CSS Positioning button only changes
Freeway’s layout behavior for anything you draw after you change it.
Turning off the Layer checkbox will probably play havoc with your
layout’s stacking order, but once everything is turned off, you can re-
arrange things to be the way you want them.

Walter

On Dec 10, 2009, at 1:16 PM, Snapper wrote:

Can I select all items and simply turn the css Positioning button
off to correct every thing?


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

Hi Waltd

I have been through both the html 4.01 Transitional and the html 3.2 versions and I don’t have any layers (Or ticks in the layers boxin the inspectors panel from what I can see)

The CSS Button on the tool bar at the top of the page is appears Grey and has ‘Table Layout’ below in html 4.01 Transitional when I select the page or click on any or all items on the page.

In the html 3.2 version the CSS button states Table Layout as well and the button is in a halftone gray

On the html 4.01 Transitional I have then applied the Action: Page>Page Action>Email Ready HTML

If I try to upload or preview It states that “There is no outer table in your artwork to center” with the option of Abort or ok

I therefore remove it and it will allow me to upload or preview.

I also get the same thing in the html 3.2 version.

Please can you advise


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options

I should have also said that my pages that I am still working on are here

html 4.01 Transitional
http://news.lotussevenclub.com/L7cNewsLetter2009-12-10.html

html 3.2 version
http://news.lotussevenclub.com/versionhtml32.html


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options