Two things to understand here. First, the Action enforces a proper e-mail format on the email field – but only if the field is properly named email
using the Name field in the third tab of the Inspector. (The content of the Title field, in the first tab of the Inspector, does not control the actual name attribute, which is the only important attribute when constructing a form.)
Second, when you send mail from a Web server, the owner of that server may have configured the mail service to only allow certain e-mail addresses to send out mail. The PHPFF Action forges the “from” header in the mail that it sends so that the message appears to come from the person who filled out the form. (This is for your convenience, so that you can reply to the message and it will come back to the sender without you needing to manually construct a new message.) Sometimes, these two objectives are in conflict, and you won’t ever get any mail as a result. When that happens, the answer is to rename the email field to something else, like customer_email, and rely on the settings of the Web server to send you a message from “email@hidden” or something equally weird, with the customer_email value in the body of the message. Less useful, but it works around the conflict.
One more thing – many mail servers (mine, particularly) use a technique called “grey-listing” to screen out potential spam messages. The way this works is when they receive an incoming message, instead of accepting it right away, they send back a command that means “I’m really busy, please try again in a few minutes”. A spammer will be in fire-and-forget mode, so they won’t ever try back. A real mail server will do as requested and re-send in a few minutes. Once a couple of messages arrive from the sender, the mail server will add that sending server to the approved list, and messages will flow normally. What this means is that there can often be a delay when receiving mail from a new server, and this can play tricks on you when testing out a new installation. I often use my .mac account in place of my ISP’s account, because they don’t do any of those tricks – the mail just comes immediately through.
Walter
On Jul 13, 2012, at 10:01 AM, Mark Lawrence wrote:
Hi Trev,
Just received it! I’m so happy…but confused!
I don’t know what’s changed?
Is there some form of character check on what’s entered that would through up an error message?
Thank you for your help.
M
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