I’m nearly beside myself right now because of form problems that are occurring on two separate client sites.
One resides at Whitehall | Nursing & Rehabilitation - Boca Raton, FL
This is an extensive online job application form. Up until a few weeks ago, but brought to my attention just yesterday, it worked beautifully. Now, however, the form never sends. I’ve changed parameters in my PHP Feedback Form action numerous times. Nothing I do changes anything. (My action is version 2.3.2) I’ve also employed and then removed spam filters, just in case those were somehow creating an issue. No change.
I even created a very, very simple test form at Whitehall | Nursing & Rehabilitation - Boca Raton, FL
My attempt with that was to keep things excruciatingly simple. Even THAT won’t send.
Either something has occurred at the client’s server side, or I’m doing something boneheaded that I can’t figure out.
Please – can someone with expertise look at the source code or something and tell me what the heck is likely the problem? It worked. Then it didn’t.
My other problem deals with another client site at http://www.empathycare.org. Forms there DO send, but will not return information to anyone designated with an empathycare.org e-mail address. They’ll go to any of my own e-mail accounts as intended recipient, but not to empathy. Email headers returned to me indicate a bunch of X-header stuff that suggests something weird is happening.
In both cases, the clients are on Microsoft Exchange, with which I’m not familiar. They also use the same IT person to control things on their end. Empathy, however, has its web site on have-host, and I am unable to find James Wilkinson to see if somehow that problem is generated from that end. Oddly, though, Empathy controls e-mail on its own server. Somehow. I don’t pretend to understand.
I’m willing to pay someone a reasonable fee to help me resolve this.
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