[Pro] Trying to upload

Trying to upload using the freeway ftp but keep getting password and username incorrect? I have absolutely got the details right but cannot get by this 530 message…any ideas?

Many thanks
anton french


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Anton,

what are the 530 messages telling you - could you share one detail?

By uploading a trillion times a week without any deeper problems I can’t understand what you are trying to do.

Cheers

Thomas


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Anton, is it possible that access is locked at the host? You could go to the control panel at your host’s site and check.

Martin

On Feb 18, 2011, at 6:10 AM, Thomas Kimmich wrote:

Anton,

what are the 530 messages telling you - could you share one detail?

By uploading a trillion times a week without any deeper problems I can’t understand what you are trying to do.

Cheers

Thomas


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(530 log in incorrect)


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Anton,

sorry yes 503 error.

Try to log into your account with something else (FTP client or even via Browser and Host-Account) to see if you can access your FTP.

If not for what ever reasons, there is something with your account - but if you can, double check the upload dialogue in FW again and retry.

Try to play with the FTP-Mode (what I’m sure, it doesn’t change anything).

If all details should match - and still no success, give the Softpress-Team a quick not - I’m sure they’ll rescue you.

Cheers

Thomas


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The other thing to look out for is stray characters in the Password/Username fields

Select all the text in each of these and delete it.

Carefully copy the user/pass details from a plain text file where you can see clearly what you are selecting and paste into the fields in FW

And try it again.

David


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Thanks to all for your ideas, I have no problem uploading using filezilla this only occurs in FW.

Yes use filezilla is the answer but I like to try and get to the bottom of these things.

here is the site by the way, looks great in everything but IE, (changes the font) this is my next challenge.

http://curiousfilms.co.uk/


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ooks great in everything but IE, (changes the font)

Probably because you are using Gill Sans which is NOT a web safe font. And your Font set is not well defined with a fall back.

David


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