[Pro] What am I doing wrong with PHP Feedback Form

Hi there,

what am I doing wrong with the PHP Feedback Form action? I’ve set everything up as per instructions and even get the “success” message but no email goes to the server.

Maybe I should mention that I also have the Anti Spam action on the page…

Thanks,
Dirk


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Do you have a URL you can post? Perhaps we can then take a look at it.

(Don’t forget the http:// or this guy Keith turns into Hulk.)


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I’ve set everything up as per instructions and even get the “success” message but no email goes to the server.

Link is good and also Who are you hosting with?

David


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Hi Dan, hi David,

thanks for looking into this. The address of the form is:
http://www.vonfabeck-photography.com/contact.html

I’ve not put the other pages online just in case you try any click on any links…

Thanks a lot!

Dirk


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Sorry, I forgot: I’m hosting with FatCow. It was a recommendation from Softpress.


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Try applying the ‘PHP Feedback Form’ action to the table item and not the ‘Page’. The DIV or Table you’d want to use should be labelled ‘ContactFormTable’.

See if that works.


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Plus I get 404 errors whenever I click on any of the other pages in the navigation on the contact page.


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Thanks, Dan, for the tip. I’ll try your tip once I get home tonight.

As to the 404 errors when you click on any other link that is to be expected as I had not put any other of the other pages online (as indicated).


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Hi Dirk,

All should be fine with the PHP Feedback Form on FatCow, we had no problems at all with it during our tests. Double check your spam folder to see if you have anything there - since you are getting the success page the PHP that is doing the legwork is being told by the server that the email has been sent successfully so it can be in either of two places, at the web server still or on your mail server.

If it isn’t in your spam folder then try using the 24hr LiveChat support feature and someone should be able to help you out.

Joe

On 21 Jun 2010, at 06:04, Dirk wrote:

Thanks, Dan, for the tip. I’ll try your tip once I get home tonight.

As to the 404 errors when you click on any other link that is to be expected as I had not put any other of the other pages online (as indicated).


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Hi all,

it seems to be working now. Some test messages from you tell me it works. I got messages from:
gqwdggj (email@hidden)
Softpress (email@hidden, probably you, Joe)

Thanks a lot for testing!

I’ll leave it as is and check with FatCow with another of my test messages.

Regards,
Dirk


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Yep, the second one was from me, thanks for letting us know.

Joe

On 21 Jun 2010, at 14:32, Dirk wrote:

Hi all,

it seems to be working now. Some test messages from you tell me it works. I got messages from:
gqwdggj (email@hidden)
Softpress (email@hidden, probably you, Joe)

Thanks a lot for testing!

I’ll leave it as is and check with FatCow with another of my test messages.

Regards,
Dirk


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