Good evening,
I was wondering what kind of reoccurring income stream have you created from your clients?
Any suggestions for once you finish their site? and also if you are charging monthly maintenance for sites that you really do nothing too - what do you charge?
Thanks,
Julie
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I try to negotiate a monthly maintenance contract for any site that has serious database or code in it. Usually, this takes the form of a retainer – use it or lose it – for a specified number of hours, with the understanding that if the requirements of any given month go over that limit I will charge extra. Not everyone goes for it, mind you, but I offer it. Even if they don’t take it on, it does put the bug in the client’s ear that they have to pay to re-engage me on the same project after it’s done and delivered.
Walter
On Apr 28, 2012, at 11:09 PM, Julie Maxwell Allen wrote:
Good evening,
I was wondering what kind of reoccurring income stream have you created from your clients?
Any suggestions for once you finish their site? and also if you are charging monthly maintenance for sites that you really do nothing too - what do you charge?Thanks,
Julie
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Thank you Walter,
I was wondering about that… but most of my sites are minimal maintenance. I was thinking 10 / month to ensure that all is still working etc… What would you recommend charging?
J
On Apr 29, 2012, at 12:38 PM, Walter Lee Davis wrote:
I try to negotiate a monthly maintenance contract for any site that has serious database or code in it. Usually, this takes the form of a retainer – use it or lose it – for a specified number of hours, with the understanding that if the requirements of any given month go over that limit I will charge extra. Not everyone goes for it, mind you, but I offer it. Even if they don’t take it on, it does put the bug in the client’s ear that they have to pay to re-engage me on the same project after it’s done and delivered.
Walter
On Apr 28, 2012, at 11:09 PM, Julie Maxwell Allen wrote:
Good evening,
I was wondering what kind of reoccurring income stream have you created from your clients?
Any suggestions for once you finish their site? and also if you are charging monthly maintenance for sites that you really do nothing too - what do you charge?Thanks,
Julie
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At the very minimum, whatever you charge for an hour or two of your time. There’s a subtle psychology at work here – if you don’t make it enough, they will feel like they can abuse you for your time.
Walter
On Apr 30, 2012, at 1:41 PM, Julie Maxwell Allen wrote:
Thank you Walter,
I was wondering about that… but most of my sites are minimal maintenance. I was thinking 10 / month to ensure that all is still working etc… What would you recommend charging?
J
On Apr 29, 2012, at 12:38 PM, Walter Lee Davis wrote:
I try to negotiate a monthly maintenance contract for any site that has serious database or code in it. Usually, this takes the form of a retainer – use it or lose it – for a specified number of hours, with the understanding that if the requirements of any given month go over that limit I will charge extra. Not everyone goes for it, mind you, but I offer it. Even if they don’t take it on, it does put the bug in the client’s ear that they have to pay to re-engage me on the same project after it’s done and delivered.
Walter
On Apr 28, 2012, at 11:09 PM, Julie Maxwell Allen wrote:
Good evening,
I was wondering what kind of reoccurring income stream have you created from your clients?
Any suggestions for once you finish their site? and also if you are charging monthly maintenance for sites that you really do nothing too - what do you charge?Thanks,
Julie
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I was thinking 10 / month to ensure that all is still working etc…
How many Starbucks coffees is that?
Far too cheap!
As Walter suggests it has to be worth at least a couple of hours of your time every month. What is your hourly rate?
D
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I have yet to get any client on a recurring revenue basis. Nobody wants to pay. Most sites, though, update very little.
We even implemented WebYep so the client can do their own updates, but they call and ask us to do them anyway.
Bob
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That’s interesting, many client like the idea of editing sites themselves. But in practice very few do anywhere near a good enough job to the point of actually harming the site.
If you could persuade the benefits of paying to update a site for SEO benefits for a client, like maintaining a blog that could help with recurring income.
David
On 1 May 2012, at 21:25, “Robert B” email@hidden wrote:
We even implemented WebYep so the client can do their own updates, but they call and ask us to do them anyway.
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