Response emails

Freeway
1

Hi,

I’m not sure where to begin to look for this, but what I’d like to do is have some emails sent out automatically when users fill out information on our site. For example send out an acknowledgement email when someone signs up for our email newsletter, send another email when someone fills out our contact form, etc. Are there actions available for doing this?

Thanks,
Martin
FW Pro 5.5.4

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2

Hi Martin,

Check out this thread to see if it helps - http://goo.gl/83Lv6

Bryan

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3

Hi, Bryan:

Thanks for the lead. I read the thread and will look at PHP easiform and Forms to Go.

Anyone know of any other possibilities?

Thanks,
Martin

On Mar 29, 2011, at 7:36 AM, Bryan Irvine wrote:

Hi Martin,

Check out this thread to see if it helps - http://goo.gl/83Lv6

Bryan

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4

Another option is to have a specific email address for your Newsletter sign up which is set up on the server with an Autoresponder.

So no need to change your Form handler/processor/FW doc.

David

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5

That sounds like a great idea, David. I’ll give it a try today.

I appreciate it.
Martin

On Mar 30, 2011, at 5:29 AM, DeltaDave wrote:

Another option is to have a specific email address for your Newsletter sign up which is set up on the server with an Autoresponder.

So no need to change your Form handler/processor/FW doc.

David

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6

I took a look at this, David, and set up the specific email address and, indeed, the form does send the info to that address. But I can’t figure out how to have the Autoresponder send the response to the person who submitted their email address in the signup form?

Thanks,
Martin

On Mar 30, 2011, at 7:21 AM, Rice Martin wrote:

That sounds like a great idea, David. I’ll give it a try today.

I appreciate it.
Martin

On Mar 30, 2011, at 5:29 AM, DeltaDave wrote:

Another option is to have a specific email address for your Newsletter sign up which is set up on the server with an Autoresponder.

So no need to change your Form handler/processor/FW doc.

David

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7

This is going to depend on how your form → mail handler (on your
server) is configured. Some form-mail instances send all of the mail
to the admin as if they were the person who filled out the form. You
get the message as if the person sending the form just sent you an e-
mail instead of filling out a form. Others send all of the mail as one
address at the server, so you get all of your messages from
mailbot(a)example.com.

If your form handler is set up to send mail addressed ‘from’ the
person who filled out the form, then try this: set your autoresponder
address on your server to also forward all mail it gets to the address
where you want to receive the mail. That way the form sends all of its
mail to info(a)example.com, then info(a)example.com auto-replies to
the sender, and simultaneously forwards the original message to
bigboss(a)example.com. Triple play!

Walter

On Mar 30, 2011, at 3:00 PM, Rice Martin wrote:

I took a look at this, David, and set up the specific email address
and, indeed, the form does send the info to that address. But I
can’t figure out how to have the Autoresponder send the response to
the person who submitted their email address in the signup form?

Thanks,
Martin

On Mar 30, 2011, at 7:21 AM, Rice Martin wrote:

That sounds like a great idea, David. I’ll give it a try today.

I appreciate it.
Martin

On Mar 30, 2011, at 5:29 AM, DeltaDave wrote:

Another option is to have a specific email address for your
Newsletter sign up which is set up on the server with an
Autoresponder.

So no need to change your Form handler/processor/FW doc.

David

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8

If you are usingt the PHP Frrdback Form action then it does generate the email as if from the senders email address if it is set up correctly and so an Autoresponder would reply correctly to it.

I sort of assumed that was what you were using - maybe incorrectly.

D

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9

David and Walter:

Thanks. David, you assumed correctly in that I am indeed using the PHP Feedback Form action. Clearly I’m missing where in the action window I tell it how to make it from the senders email address.

Actually I have this problem in two places, that is, in two forms. One form has an email address field only with a submit button. The other has three fields: a name, an email address, and a text field for comments. Both reach the designated address, but neither is generated as if from the senders email address. I guess I’m not understanding one of the fields in the action window.

Thanks,
Martin

On Mar 30, 2011, at 3:22 PM, DeltaDave wrote:

If you are usingt the PHP Frrdback Form action then it does generate the email as if from the senders email address if it is set up correctly and so an Autoresponder would reply correctly to it.

I sort of assumed that was what you were using - maybe incorrectly.

D

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10

There is no interface for this, only correct configuration. If you
make sure that your form contains one field named email (just like
that, lower-case, no hyphen) that feature will work. You may also find
that the system works a little better.

Nota bene: The name of a form input is set using the third tab from
the left in the Inspector (while that form element is selected in
Freeway) not the first tab on the left. On the third tab, you will see
a field labeled Name, and another labeled Value. No matter what you
enter in the Title field (on the first tab) your server will ignore
that in favor of whatever is entered in the Name field.

If you didn’t set it, then Freeway likely entered something there on
your behalf. Change it to email, and you will discover that your mail
will be “From” whatever value has been entered in that field by the
user.

Walter

On Mar 30, 2011, at 4:35 PM, Rice Martin wrote:

David and Walter:

Thanks. David, you assumed correctly in that I am indeed using the
PHP Feedback Form action. Clearly I’m missing where in the action
window I tell it how to make it from the senders email address.

Actually I have this problem in two places, that is, in two forms.
One form has an email address field only with a submit button. The
other has three fields: a name, an email address, and a text field
for comments. Both reach the designated address, but neither is
generated as if from the senders email address. I guess I’m not
understanding one of the fields in the action window.

Thanks,
Martin

On Mar 30, 2011, at 3:22 PM, DeltaDave wrote:

If you are usingt the PHP Frrdback Form action then it does
generate the email as if from the senders email address if it is
set up correctly and so an Autoresponder would reply correctly to it.

I sort of assumed that was what you were using - maybe incorrectly.

D

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11

On the Tennessee grass fed site the contact page email field is not named correctly. You have

<input name="Email Address" size="37">

It should look like this inspector

D

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12

David and Walter:

Thanks so much for explaining this. It’s working now just as it should.

Can’t tell ya’ll (as we say at tennesseegrassfed) how much we appreciate your unstinting help. This is a fantastic list.

Martin
Signal Mountain, TN

On Mar 30, 2011, at 6:01 PM, DeltaDave wrote:

On the Tennessee grass fed site the contact page email field is not named correctly. You have

<input name="Email Address" size="37">

It should look like this inspector

D

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13

Martin,

A neat solution is to setup a mailing list on the server (inside your hosting control panel), it generates a snippet of code you can paste into your page as a HTML markup item.

The code snippet automatically creates a signup form, sends approval to the client, when approved, adds them into your mailing list on the server. They can also use the same form to remove themselves from the mailing list. (then you’re providing the correct required 'opt in/out function)

David Owen { Freeway Friendly Web hosting and Domains }

http://www.ineedwebhosting.co.uk | http://www.PrintlineAdvertising.co.uk

On 30 Mar 2011, at 10:29, DeltaDave wrote:

Another option is to have a specific email address for your Newsletter sign up which is set up on the server with an Autoresponder.

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