Very excited for this new version of Xway - congratulations!
I’m having problems trying to upload my website to GoDaddy. I’m getting a couple of failures:
“Upload failed: Login denied. [67]”
and
“Upload failed: The server’s TLS/SSL certificate or SSH fingerprint could not be verified. [60]”
Anyone got any tips for the settings I should be putting in to my ftp upload ?
Many thanks.
Hi Martin,
The first error normally means that you entered the wrong details.
The second error suggests you have now entered the correct details, but there is a problem with GoDaddy’s TLS/SSL certificate - perhaps it has expired or is invalid in some other way.
What I would do is to try to connect with a third-party upload application, and see if they also report certificate problems.
There might also be more information in Xway’s upload log: click on Copy Log in the Upload window, and paste it into a text editor.
Is there a GoDaddy page that contains instructions for uploading?
Here’s a brief article on Godaddy’s problems :
“In 2024, GoDaddy users continue to face several SSL certificate issues. Common problems include certificate revocation, often due to improper configuration or failure to enforce HTTPS, which can lead to accessibility issues. Users also report difficulties with automatic renewal processes, resulting in unexpected expirations and service disruptions. Additionally, Java SSL configurations can be problematic, as some setups may not be compatible with GoDaddy’s certificates, causing further complications for developers. These issues highlight ongoing challenges with GoDaddy’s SSL services.” So 
I think the most common reason for this is entering the wrong server name. For example, you might have entered your own domain name when it should be something like ftp.yourwebsite.com.
What details you need will be specific to your hosting provider and often hosting providers offer the details somewhere in your account dashboard.
This particular article seems to relate to a specific type of hosting GoDaddy offer and may not apply to you but it may be similar enough to help you find it or there may be an equivalent article for your hosting on there.
Another link to help : Publish my Websites + Marketing site | Websites + Marketing - GoDaddy Help US
That would be so useful. I’m able to upload my Xway site via the GoDaddy control panel, but I’ve not been able to via the direct upload option from Xway.
Do GoDaddy provide instructions on how to upload for people who aren’t using their control panel?
The information you need is:
(Don’t publish your user name or password here.)
If you have that information, you could try connecting with a third-party upload application, such as Cyberduck (I think there is a free trial version). If this works, you should be able to use the same information in Xway.
One advantage of using a third-party application to test that you have the right information is that it allows you to connect without changing anything.
From what I can tell, GoDaddy support plain (insecure) FTP upload plus secure SFTP upload, so you should probably choose one of these upload methods in Xway and Cyberduck. Using a secure method (SFTP in this case) is much better, but while you are figuring out the correct details to use, it may be easier to start with FTP.
The following GoDaddy pages might be helpful:
https://www.godaddy.com/en-uk/help/upload-files-with-sftp-on-managed-wordpress-hosting-8940
Note: FileZilla is an upload program, similar to Cyberduck but less easy to use in my opinion.
You could also try using the following search phrase (paste in your browser search bar):
Uploading site:godaddy.com
If you get stuck, try contacting GoDaddy for support.
I recently bought and created a new website using X-way. Everything went well until uploading to GoDaddy. In X-way, I get an 'Upload failed: Login Denied [67]. Godaddy support had me change my password which called for one of the special characters (I used ‘!’) but when I upload in Xway, after I get the error message, I noticed that X-way has removed the ‘!’ from my password. I don’t know if this is the problem or not. I tried uploading with Filezilla and Cyberduck and get errors there also. It does seem to connect with Godaddy’s File Manager. I can try uploading there but (as a total novice at this), do I need to delete my current website before uploading the new one? I was planning on contacting GoDaddy’s messaging help again but that was not very helpful last time. TIA
Hi Steve,
I don’t think you need to delete your current website before uploading a new one.
“Login Denied” could mean that your user name or password were rejected.
Xway doesn’t remove password characters, but if you’ve previously entered a password, it doesn’t overwrite that with a new password until the new password has been verified (by successfully connecting). So if you added “!” to an existing password, and Xway was unable to connect with the new password, it wouldn’t update the existing password. The reason for this behaviour is to protect users against accidentally changing a password, and losing the original password.
I wonder if anyone here has successfully uploaded sites to GoDaddy, using Xway, or Freeway, or a third-party application such as Cyberduck or Transmit.
Thanks Jeremy, I have been uploading to GoDaddy for many years from my Freeway Pro app. It was super easy for me to make changes and quickly upload. Since changing my password, I can no longer upload there either. It is really frustrating. I tried to contact GoDaddy help this morning but all of their websites are loading with a German language version (???). Their hosting is due to renew next month and I am looking to replace them. Would love to get some recommendations for a good economical alternate.
I tried to contact GoDaddy help this morning but all of their websites are loading with a German language version (???).
Yes, that’s weird! It also happens for me.
Would love to get some recommendations for a good economical alternate.
I’ve been using MacHighway, which recently was taken over by HostPapa. I’m reasonably happy with them.
Does anyone have alternative recommendations?
all of their websites are loading with a German language version
You can get to an English version of the GoDaddy website by choosing from the popup near the bottom of the page (next to the GoDaddy logo and name).
I finally got a hold of GoDaddy and with their help, was able to successfully upload my new website with their ‘File Manager’. Everything looks good. They said I could delete the old website.
I looked at their website with my other Mac (Mini M4) and everything was in English. Maybe it was my old browser - I was using Mojave (?)
Thanks for the recommendation for MacHighway - It looks good - good reviews and the price is great! Hopefully I will be able to upload directly out of X-way if/when I switch over.