Yesterday, when I performed an “export to Freeway”, it created a file that could be selected in the Freeway Action. Today, I replaced the original slideshow with a new one and when I exported the new show to Freeway, it created a xbExport folder but no file – and the folder does not import into the action on the page.
What might I be doing wrong?
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Hi Scott,
It sounds like the export may have failed for some reason. Could you try doing the export again, but to a new file (i.e. not replacing the existing one) to see if that helps, please?
Joe
On 27 Nov 2012, at 14:08, Scott Worthington email@hidden wrote:
Yesterday, when I performed an “export to Freeway”, it created a file that could be selected in the Freeway Action. Today, I replaced the original slideshow with a new one and when I exported the new show to Freeway, it created a xbExport folder but no file – and the folder does not import into the action on the page.
What might I be doing wrong?
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It sounds like the export may have failed for some reason. Could you try doing the export again, but to a new file (i.e. not replacing the existing one) to see if that helps, please?
I have tried that and have tried saving to a different place. Same result. I have also tried reinstalling Exhibeo and recreating the gallery – it’s about 8 images. Also, the same result.
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Hi Scott,
Can you save your Exhibeo file and send that, along with the folder that’s getting created on output to support(a)softpress.com, please?
Many thanks,
Joe
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Hi Scott,
Can you (or anyone else suffering from this problem) let us know if you’re on a Retina enabled Mac?
Thanks,
Joe
On 27 Nov 2012, at 14:08, Scott Worthington email@hidden wrote:
Yesterday, when I performed an “export to Freeway”, it created a file that could be selected in the Freeway Action. Today, I replaced the original slideshow with a new one and when I exported the new show to Freeway, it created a xbExport folder but no file – and the folder does not import into the action on the page.
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Yes, I have this problem and I am on a retina MBPro
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for me Bloxx is okay, Focus fails. Have not tried others.
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Thanks, Chris. We think we may have found the cause and hope to have a fix available soon.
Joe
On 10 Dec 2012, at 15:17, “Chris Byrnes” email@hidden wrote:
for me Bloxx is okay, Focus fails. Have not tried others.
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Hi Chris,
Could you try updating to 1.0.4 (use the Check for updates option in the application to update) to see if it fixes your issue with exporting the Focus theme, please?
Cheers,
Joe
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It works! Thank you.
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Yes I’m on a retina too. I will try the update.Thanks for your help.
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the fix may have a subtle bug. Everything works fine when I use the gallery in Freeway and access the site via Safari or Firefox. BUT when I access using IE the lead thumbnails do not display. I get a blank box for each one. It works fine - I can select the box and get the photos, but I cannot see what I am selecting. See byrnesfamily.me for an example on the Gallery page. The first two galleries were built before the fix and using BLOXX. The other 6 were built post-fix using Focus. My IE system is IE8 (courtesy of my employer).
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Thanks Chris,
We’ve logged this as a bug. I have a workaround for you if you would like one, but it’s a bit involved:
I hope this helps and thanks for highlighting the problem.
Joe
On 12 Dec 2012, at 23:43, Chris Byrnes email@hidden wrote:
the fix may have a subtle bug. Everything works fine when I use the gallery in Freeway and access the site via Safari or Firefox. BUT when I access using IE the lead thumbnails do not display. I get a blank box for each one. It works fine - I can select the box and get the photos, but I cannot see what I am selecting. See byrnesfamily.me for an example on the Gallery page. The first two galleries were built before the fix and using BLOXX. The other 6 were built post-fix using Focus. My IE system is IE8 (courtesy of my employer).
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just confirming that the workaround succeeds. But I think I will wait on the fix before building many more xbExport files ;->
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