Xway Preview not opening in Safari

Xway
1

Hi,
I use the Preview command frequently to make sure that links work before uploading to the server. However, I now just get the following error message instead of the page opening in Safari:-

Safari can’t open the page. The error is: “The operation couldn’t be completed. (KCFErrorDomainCFNetwork error 1.)”

Are you able to suggest what might have gone wrong, please?

Thanks,
Alan Coomber

2

Hi Alan,

What happens if you preview in a different browser, such as Firefox?

If Safari is set as your default browser, you can preview in Firefox with the following steps:

  1. Preview in Safari
  2. Copy the URL in Safari’s URL bar
  3. Paste it into Firefox’s URL bar

Edit: Sorry, I re-read your message and I see that it’s not that the link isn’t working but that the page doesn’t preview. It’s possible to change your default browser (e.g. from Safari to Firefox) in the Desktop and Dock pane of System Settings (or Preferences on older versions of macOS).

Something that might cause this problem is if Safari doesn’t have permission to access files in a particular location (e.g. your Documents folder).

3

Another suggestion: try using Reload Page in Safari’s View menu after you get this error.

4

Thanks, Jeremy, for your quick response. It seems that Safari doesn’t talk to the recently updated Dropbox. Changing my default browser to Firefox fixes the problem because Firefox has the option to allow access to files in Dropbox - Safari doesn’t have that option (at least I can’t find it!). So for now I have a solution of sorts.
I looked at Reload Page but it’s greyed out so that’s not an option.
I’ll let you know if I find any way of persuading Safari and Dropbox to co-exist.
Thanks again
Alan

1 Like
5

Cheers Alan! This seems to be a known issue.