Sorry to hear not everyone is having the same luck as me. I’m running version 3.9.5 of Intaglio. It shows on my disk as taking 18,820,943 bytes and a “Modified” date of Oct 17, 2017, don’t know if that means anything vis-a-vis revisions. I’ve used it a good bit more since I first posted and everything I try works. Happy to help others to get the same results, but there’s not much more I can think of. Sorry if I’m stating the obvious, but in a similar situation I would try disabling all system extensions, restarting, and try running Intaglio as the only open application. That’s not what I’m doing, but it might uncover the problem.
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Thanks a lot for sharing your experience and your willingness to help Clark. We all appreciate it!
John Whisman
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On Dec 21, 2020, at 5:55 PM, Clark Guest email@hidden wrote:
Sorry to hear not everyone is having the same luck as me. I’m running version 3.9.5 of Intaglio. It shows on my disk as taking 18,820,943 bytes and a “Modified” date of Oct 17, 2017, don’t know if that means anything vis-a-vis revisions. I’ve used it a good bit more since I first posted and everything I try works. Happy to help others to get the same results, but there’s not much more I can think of. Sorry if I’m stating the obvious, but in a similar situation I would try disabling all system extensions, restarting, and try running Intaglio as the only open application. That’s not what I’m doing, but it might uncover the problem.
I tried it on a second computer, which I had not yet upgraded: installed MacOS 11.1 , held my breath and … yes, Intaglio opens as it should. What a relief…
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Thanks Carlo. What is a “new workspace?” Is that something I access from the Finder, or from within Intaglio once the app is open?
John Whisman
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On Dec 21, 2020, at 3:11 PM, Carlo Beenakker email@hidden wrote:
Ha, just after I posted this negative result, I clicked around a bit more, opened a “new workspace”, and somehow now it works, windows open, new and old. I’m unsure how this happened, but it is great news in these dark days!!!
one more update: I had the opportunity to check out whether Intaglio would run on a computer that had no yet upgraded to MacOS 11.1, but was still running the first Big Sur version 11.0.1. Intaglio did not open any window initially, but after doing the “new workspace” magic, an Intaglio window opens and also existing Intaglio documents open.
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Ha, just after I posted this negative result, I clicked around a bit more, opened a “new workspace”, and somehow now it works, windows open, new and old. I’m unsure how this happened, but it is great news in these dark days!!!
I opened a New Workspace and name it “Big Sur.” Didn’t work. BUT after a relaunch of Intaglio, all seems to work.
Thanks for the suggestion. I am liking EazyDraw, but it’s more complicated and costs a bit. But much more drafting capability.
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another trick (alternative to this “new workspace” thing), mentioned on the Apple Support Forum:
Click on Intaglio application and “get info”.
Click on “Open in Low Resolution”
Open Intaglio: it works!
Close intaglio and untick “Open in Low Resolution”
After this, Intaglio opens normally, recognises all previous documents and works as expected.
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For me, getting Intaglio to work under Big Sur seemed to involve choosing the “Floating Windows” option under Window > Workspace. I think that is what did it…
I am sorry to see Intaglio not being updated. I just planned and managed my house remodel with it, it did a great job, many many scale drawings.
I am heartened some by the reappearance of an old piece of software I used more than a decade ago, Canvas. Canvas for Mac had died for some time, but now it is back. Canvas X Draw. $99/yr. I’ve just started playing with a trial. So far so good: it opened a 2008 Canvas file fully intact.
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You are a star! That floating windows trick worked for me!
Thanks! I can now transfer all my stuff over to Affinity Designer.
On 3 Feb 2021, at 07:06, Mike M email@hidden wrote:
For me, getting Intaglio to work under Big Sur seemed to involve choosing the “Floating Windows” option under Window > Workspace. I think that is what did it…
I am sorry to see Intaglio not being updated. I just planned and managed my house remodel with it, it did a great job, many many scale drawings.
I am heartened some by the reappearance of an old piece of software I used more than a decade ago, Canvas. Canvas for Mac had died for some time, but now it is back. Canvas X Draw. $99/yr. I’ve just started playing with a trial. So far so good: it opened a 2008 Canvas file fully intact.
Bingo!! The Floating Windows option did the trick for me. However, I had to re-launch Intaglio before it started working. Many Thanks to all who contributed to this thread.
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I am heartened some by the reappearance of an old piece of software I used more than a decade ago, Canvas. Canvas for Mac had died for some time, but now it is back. Canvas X Draw. $99/yr. I’ve just started playing with a trial. So far so good: it opened a 2008 Canvas file fully intact.
Maybe there is hope for Intaglio if someone can pick it up.
I used Canvas before Intaglio. If I remember it was much more powerful program. But the new one better be good at $100/year. But maybe that will keep it alive. $40 one time for a program of this type is unlikely to support a developer. EazyDraw is about $100 one time and if that works for five years I’m OK with that.
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I thought I was the first to find a fix, but I see someone else already mentioned it. Changing the workspace to floating windows did the trick, thank goodness! I haven’t found another application that comes close to Intaglio. I’ve tried calling the developer several times and left messages, but he doesn’t respond. I’d happily pay for an upgrade.
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Sorry Mike but this does not work for me. Plus, I have no idea where 3.9.5a is or if it can be downloaded. I’ve tried the Floating Windows thing some time ago w/o any luck whatsoever.
Bud Willner
On Feb 13, 2021, at 1:43 PM, Mike O’Connor email@hidden wrote:
Just to confirm what my learned colleagues have posted. Using Mac Big Sur 11.2.1 and Intaglio 3.9.5a.
On starting Intaglio, at first no window will open.
Under the ‘Windows’ > ‘Workspace’ select ‘floating windows’
Leave Intaglio then restart it.
After this arcane ritual Intaglio seems to work as before.
Likewise Applications>Intaglio>File>Get Info>open in low resolution seems to work as well.
I have not checked every feature.
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