Moving from one Host to another problem

I have a client who wants to host with me and he is currently hosted with Demon and is completely unsatisfied with them. I have changed the nameservers of his domain to the correct ones for hosting with me but I notice that his site is still live on the original Demon server and so when I try to upload his new site Freeway tries to connect to Demon.

What else needs to be done to get it to point to his new space?

Kryten


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Forgot to add, the nameservers were changed about 48 hours ago.

K


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Try one of these in Terminal.app:

Leopard:

dscacheutil -flushcache

Panther and previous:

lookupd --flushcache

This will clear your local DNS cache, but there will be others further up the chain which you have no way of budging. The only way to deal with these is to wait, sadly.

Walter


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Thanks Walter. Doesn’t seem to have change anything. Guess I’ll just have to wait.

K.


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We say it can take up to 72 hours.

Try re-starting your router and your machine - sometimes this works.

On 18 Jan 2009, at 8:46 pm, Kryten wrote:

Forgot to add, the nameservers were changed about 48 hours ago.

David Owen ::
Freeway Friendly Web Hosting and Domains
http://www.ineedwebhosting.co.uk

if at this stage you are trying to get the files on to your server ready for the change can you not log in/FTP via IP address?

David


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Thanks gentlemen. Yes I tried the FTP approach but FW stills logs on to Demon and obviously can’t connect. I was just suspicious of Demon as getting them to change the nameservers was a protracted and difficult business as we were passed from pillar to post around India.

K.


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Yes but were you using the IP address of the new server?

David


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Thanks Dave.
I beg your pardon, no I wasn’t, just the URL. How would I determine the IP from cPanel?

K.


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Actually it’s a shared IP. Does that affect anything?

K.


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it’s a shared IP. Does that affect anything?

Nope, you’ll just need the correct username and password; that gets
you to the right place in the server.

k


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Fantastic - thanks Keith.

K.


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At 15:38 -0500 18/1/09, Kryten wrote:

I have a client who wants to host with me and he is currently hosted
with Demon and is completely unsatisfied with them. I have changed
the nameservers of his domain to the correct ones for hosting with
me but I notice that his site is still live on the original Demon
server and so when I try to upload his new site Freeway tries to
connect to Demon.

What else needs to be done to get it to point to his new space?

Just had to do this for a site I’ve taken over.

I went to the hosting site and found the IP address of one of their
DNS servers.
Then, in Terminal, I used
nslookup <IP.addr.of.DNS>
That told me what the hosting site thought the site’s IP address was
(different from the rest of the net at the time).
I then uploaded the site putting the IP address in the FW upload pane.
As the rest of the net gets the new IP, the site is already there.

‘dig’ is preferred to ‘nsloookup’, but I’ve used nslookup for years
and know its tricks.

David


David Ledger - Freelance Unix Sysadmin in the UK.
HP-UX specialist of hpUG technical user group (www.hpug.org.uk)
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Thanks David. I did upload the site to its new location using the IP address as recommended by DeltaDave. It worked, but seems to be working for the client to view who says it’s there, but I’m still getting the old site if I use www. first. If i just type in the domain without the www. I get a page that can’t be found. I have tried this on a PC as well that doesn’t this site cached and get the same results.

I have also done Walt’s bit of magic mentioned above. The nameservers were changed on Friday btw.

K.


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Post the links ie http and IP and we will have a look as well.

David


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Quite so DeltaD.

Original link www.euro-eda.com

New IP 72.29.84.123

Can’t make out what is going on.

K.


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Original link www.euro-eda.com

This link gives me Coming soon new Euro-EDA website.

New IP 72.29.84.123

Will need more than this to get to the site - this only gets you to the Have-Host server.

David


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Original link www.euro-eda.com

This link gives me Coming soon new Euro-EDA website.

Okay, at least you’re seeing the splash page. I don’t see that and I’ve emptied the cache several times. I don’t even see it on a PC that’s never been there before. If I enter < euro-eda.com > I get page cannot be found. If I enter < www.euro-eda.com > I get the old site.

Sorry Dave you’ll have to enlighten me on where to find the extra IP info you need.

Thanks.

K.


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you’ll have to enlighten me on where to find the extra IP info

Well I am not entirely sure myself

Something like


http://72.29.84.123/home/username/public_html/index.html

Walter!

D


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Well, I’m stumped. It’s now been well over 72 hours and I can’t upload using the domain, only IP. The website isn’t viewing by URL or IP (I get the cPanel/Apache page), and if I use the www. prefix I see only the old site, and just trying the domain as an address returns a Page cannot be found.

It couldn’t be a router issue could it, as other people say they can view it?

K.


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